LaToya Gorham
Clayton ,NC
Summary
Seeking a position as a utilizing exceptional organizational and interpersonal skills, while simultaneously providing attentive and highly professional assistance to patients and physicians Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Human resources position. Ready to help the team achieve company goals.
Overview
17
17
years of professional experience
Work History
Care Coordinator
UNC Physicians Network
10.2016 - Current
- Initiates outreach to assigned patient population
- Assist patients in navigating the health care system
- Coordinates patient referrals based on established guidelines
- Completes Health Risk assessments and assists patients in developing self-management goals
- Initiated scheduling Wellness visits
- Onboarded new staff as needed
- Complete PT INR for patients in different clinic settings as needed/scheduled
- Supported patient care excellence via planning and interpretation of programs.
- Completed resident assessments in accordance with current regulations and guidelines.
- Built strong relationships with clients to deliver emotional support and companionship.
- Used Epic and other software to maintain records of services performed and apparent condition of patients.
Clinical Support Technician
UNC Healthcare
08.2015 - 10.2016
- Obtained blood pressure daily
- Admitted patients to surgical floor and prepared patients for surgery procedures
- Monitored patients vitals after surgery
- Wound change for wounds 48 hours old
- Answer call lights when patients calls and ensured that excellent patient care and attention was provided
- Prepared discharge packets including scheduling post op appointments
- Entered patient follow-up appointments into operating system.
- Attended scheduled patient care conferences, in-services and departmental meetings.
- Delivered quality, comprehensive services to customers through team approach.
- Completed necessary reports and documentation on time and to specifications.
- Assisted patients with therapy exercises as specified by care team.
- Inspected equipment for defects and completed basic repairs.
- Carried out day-day-day duties accurately and efficiently.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Medical Assistant Externship
Piedmont Health Scott Clinic
07.2016 - 09.2016
- Obtain patients’ histories and vital signs
- Administer vaccine injections; Draw blood
- Administer medication injections; Assist with eye exams
- Collect in clinic lab culture; Clean and restock exam rooms daily
- Schedule appointments; Check patients in and out
- Assist with wound cleaning and dressing changes
- Assist with pelvic examinations
- Preform ear irrigations
- Obtained client medical history, medication information, symptoms and allergies.
- Collected histories, vitals and current complaints via patient interviews.
- Welcomed patients and inquired about wellbeing since last treatment.
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
- Collected and documented patient medical information such as blood pressure and weight.
- Prepared lab specimens for diagnostic evaluation.
- Measured patient pulse oximetry.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Taught patients about medications, procedures and care plan instructions.
- Measured patient spirometry.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
Nursing Assistant
Duke Cancer Center
02.2014 - 08.2015
- Roomed patients for clinic appointments with providers; Obtain vital signs, height and weight daily
- Stocked exam rooms as needed for efficient clinic flow; Cleaned instruments used for procedures
- High Level Disinfectant champion for the Cancer clinic
- Handled Foley catheter placement and removal
- Performed bladder scan on patient with possible retention; Served as the Preceptor for onboarding NAs
- Administered medications or treatments such as catheterizations, suppositories, enemas and douches as directed by nurse or physician.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
Nursing Assistant
Duke University Health System
05.2011 - 02.2014
- Documented and report abnormal results to physician and or nursing staff
- Collected urine and stool specimens and transport to lab as needed
- Obtained blood sugar levels from patients with capillary sticks
- Set up patient rooms for new admissions
CNA/Medication Technician (Supervisor
Liberty Commons Nursing and Rehab
05.2006 - 05.2011
- Assisted patients with Activities of Daily Living
- Administered medications under physician orders and Registered Nurse supervision
- Obtained blood sugar levels daily with capillary punctures
- Collected urine and stool specimens and transport to lab as needed
- Scheduled daily patient assignments for Nursing Assistants
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
- Obtained client medical history, medication information, symptoms and allergies.
- Checked supply availability and laid out instruments for Type patient rooms.
- Assisted coworkers in switch from Software to Software and completed subsequent training sessions in Number days.
Education
Associates Of Applied Science Medical Assistant -
Kaplan University
Triple A Phlebotomy Clinical site included - undefined
Durham Family Medicine - undefined
Duke Training Center
Skills
- BLS Certified
- NHA certification
- Great customer service skills
- Medication Technician
- Proficient use of Microsoft office products
- Medical Terminology
- Patient Education
- Clinical Staff Management
- Train Employees
- Scheduling
- Documentation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
You will recognize your own path when you come upon it because you will suddenly have all the energy and imagination you will ever need.
Sara Teasdale
Timeline
Care Coordinator
UNC Physicians Network
10.2016 - Current
Medical Assistant Externship
Piedmont Health Scott Clinic
07.2016 - 09.2016
Clinical Support Technician
UNC Healthcare
08.2015 - 10.2016
Nursing Assistant
Duke Cancer Center
02.2014 - 08.2015
Nursing Assistant
Duke University Health System
05.2011 - 02.2014
CNA/Medication Technician (Supervisor
Liberty Commons Nursing and Rehab
05.2006 - 05.2011
Associates Of Applied Science Medical Assistant -
Kaplan University
Triple A Phlebotomy Clinical site included - undefined
Durham Family Medicine - undefined
Duke Training Center
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