Summary
Overview
Work History
Education
Skills
Timeline
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LaToya Mack

Columbus,OH

Summary

Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills. Great Customer Service Skills.

Overview

9
9
years of professional experience

Work History

Community Re-entry Specialist

Alvis
Columbus, Ohio
08.2021 - Current
  • Completed data entry tasks with accuracy and efficiency.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Entered numerical data into databases with speed and accuracy using 10-key pad.
  • Compiled data and reviewed information for accuracy prior to input.
  • Sorted documents and maintained organized filing process.
  • Organized, sorted and checked input data against original documents.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
  • Corrected data entry errors to prevent later issues such as duplication or data degradation.
  • Located and corrected data entry errors and reported to management.
  • Verified data files prior to entry to maintain high data accuracy.
  • Reviewed and updated client correspondence files and database information to maintain accurate records.

Shift Supervisor

Burger King
Columbus, Ohio
05.2019 - 07.2021
  • Completed store opening and closing procedures and balanced tills.
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
  • Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.

Project Manager

Artist With Machines, DBA GTC
Columbus, Ohio
03.2013 - 03.2019
  • Identified plans and resources required to meet project goals and objectives.
  • Managed projects from procurement to commission.
  • Developed and initiated projects, managed costs, and monitored performance.
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
  • Modified and directed project plans to meet organizational needs.
  • Oversaw high profile projects for by planning, designing, and scheduling phases.
  • Fostered relationships with vendors to promote positive working relationships.
  • Provided management for internal personnel, contractors and vendors.
  • Drove team success through shared vision and recognition of quality performance.
  • Identified, reviewed and applied policies and procedures.
  • Updated operational methods, oversaw accounting procedures, tracked information and compiled data to improve efficiency.
  • Provided accurate, detailed quantity take-offs from project drawings and technical specifications.
  • Reined in project costs while meeting key milestones.
  • Headed project teams specializing in design and launch activities.
  • Eliminated discrepancies in progress by reviewing performance, spend and timeline.
  • Reduced expenditures by effectively negotiating vendor and service contracts to drive savings.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Reported regularly to managers on project budget, progress and technical problems.

Education

High School Diploma -

Marion Franklin
Columbus
06.2005

Skills

  • Data Verification
  • Data Compilation
  • Project Tracking
  • Data Review
  • Client Information Databases
  • Self Starter
  • Spreadsheet Management
  • Efficient Data Entry
  • Customer Service
  • Project Deadlines
  • Information Sources

Timeline

Community Re-entry Specialist

Alvis
08.2021 - Current

Shift Supervisor

Burger King
05.2019 - 07.2021

Project Manager

Artist With Machines, DBA GTC
03.2013 - 03.2019

High School Diploma -

Marion Franklin

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LaToya Mack