Latoya McIntyre
Summary
Proactive Driver and Independent Contractor with extensive experience in delivery, logistics, and customer service. Adept at navigating routes efficiently, maintaining vehicle safety, and managing business operations. Proven ability to handle sensitive medical deliveries, ensuring compliance with protocols and providing exceptional service. Hardworking cleaning professional well-versed in routine and deep cleaning procedures for diverse needs. Consistently manages numerous office building floors independently with no supervision and relative ease.
Overview
13
13
years of professional experience
Work History
Driver
Uber And Lyft
10.2019 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
Flex Delivery Driver/Independent Contractor
Amazon
05.2019 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Owner/Janitorial Cleaner
Sparkle Time Cleaning Service LLC
01.2012 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Medical Delivery Driver
MMM Diagnostic Center INC.
01.2023 - 10.2024
- Demonstrated professionalism when interacting with healthcare facilities, representing the company positively at all times.
- Ensured safe transportation of sensitive medical products via careful handling and adherence to protocols.
- Provided exceptional customer service in every interaction with patients, healthcare professionals, and pharmacy staff.
- Maintained accurate records of deliveries, contributing to efficient inventory management.
- Adhered to all HIPAA regulations while handling confidential patient information for deliveries.
Home Health Aide
Happy Feelings Home Health Care
03.2024 - 08.2024
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
Education
No Degree - Phlebotomy & EKG
Waterford Mott High School
Waterford, MI06.2005
No Degree - High School Diploma
Flint Genesee Job Corps.
Flint01.2004
Skills
- Specimen Collection
- Quality testing
- Quality Control Procedures
- Lab testing
- Laboratory safety protocols
- Training and mentoring
- Serology Testing
- Data Entry
- Microscopic Analysis
- Biohazard Disposal
- Diagnostic Tests
- Data Tracking
Timeline
Home Health Aide
Happy Feelings Home Health Care
03.2024 - 08.2024
Medical Delivery Driver
MMM Diagnostic Center INC.
01.2023 - 10.2024
Driver
Uber And Lyft
10.2019 - Current
Flex Delivery Driver/Independent Contractor
Amazon
05.2019 - Current
Owner/Janitorial Cleaner
Sparkle Time Cleaning Service LLC
01.2012 - Current
No Degree - Phlebotomy & EKG
Waterford Mott High School
No Degree - High School Diploma
Flint Genesee Job Corps.
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