LaToya Miles
Generations Behavioral Health - Youngstown
Youngstown,OH
21
years of professional experience
Goal-oriented and hardworking licensed practical nurse with multi-state compact license. Seeking to contribute as a dedicated team player in a patient-focused environment. Recognized by faculty and patients for passion in nursing and commitment to understanding and addressing patients’ physical and emotional needs. Prioritization of patients and valuing each as culturally diverse individuals is fundamental.
Work History
LPN (Licensed Practical Nurse)
1 Year 5 Months- Triaging referrals from incoming facilities with providers.
- Making sure clients meet psych criteria for inpatient needs and give accepting information to referring facilities.
- Verify active insurance
- Prior authorizations for insurances
- Pre -admit clients into system.
- Answer m/tranfer calls
Licensed Practical Nurse
1 Year 5 Months- Administered medications and treatments per physician orders, ensuring patient safety and compliance with care protocols.
- Monitored vital signs and reported changes to nursing staff, enhancing patient response times and care quality.
- Assisted in developing individualized care plans, promoting tailored support for diverse patient needs.
- Educated patients and families on post-discharge care, improving understanding of recovery processes and self-management.
- Collaborated with interdisciplinary teams to coordinate comprehensive patient care, optimizing treatment outcomes and efficiency.
- Implemented infection control measures that improved overall facility hygiene standards and reduced healthcare-associated infections.
- Cared for wounds, provided treatments, and assisted with procedures.
- Assisted with admissions, appointments, transfers, and discharges.
- Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
Phlebotomist/Team Lead
5 Years 9 Months- Conducted venipuncture and capillary draws with precision and care.
- Ensured compliance with safety protocols and regulations during blood collection procedures.
- Maintained accurate records of donor information and sample processing logs.
- Trained new staff on blood collection techniques and center protocols for optimal performance.
- Monitored donor reactions post-collection, providing immediate support as needed.
- Collaborated with medical professionals to address adverse events effectively and efficiently.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Designated trainer
Cashier/Florist
11 Years 10 Months- Assist customers while they utilize the self-checkout registers. Assist coordinator in overseeing employees and assisting them when needed. Greet customers and maintain great customer service.
Education
Degree - College
Skills
Laboratory staff supervision
Plasma center experience
Customer support experience within retail industry
Retail customer service procedures
Cash register
Handling customer exchanges
Assistance experience within retail industry
Patient care
Nursing
Patient interaction
Retail sales transactions
Client services experience within retail industry
Providing care for clients
Retail sales
Sales transaction processing
Direct patient care
Retail store experience
In-person customer service
Medication administration
Patient assessment
Catheterization
Intake
Tube feeding
Medical documentation
Injection administration
Vital signs
Medical office experience
Timeline
LPN (Licensed Practical Nurse)
Generations Behavioral Health - Youngstown
03.2025 - CurrentRead More
Licensed Practical Nurse
Briarfield at Ashley Circle
03.2024 - 08.2025Read More
Phlebotomist/Team Lead
Biotest Plasma Center
02.2015 - 11.2020Read More
Cashier/Florist
Giant Eagle
07.2005 - 05.2017Read More
Hannah E. Mullins School of Practical Nursing
Degree from College
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