LaToya Misouria
San Diego,CA
Summary
Detail-oriented and results-driven professional with three years of experience as a Leasing Manager and Assistant Manager. Expertise in overseeing daily operations of multi-family communities, managing leasing processes, and maintaining tenant relations. Proven track record in property management with a commitment to delivering exceptional customer service.
Overview
16
16
years of professional experience
Work History
Leasing Manager
Cushman & Wakefield
06.2023 - Current
- Process applications, and conduct background checks and verify potential tenants’ information.
- Negotiate and Sales: Closing out deals and managing contracts.
- Conduct property inspections, and manage tenants move-ins and moveouts ensuring smooth transitions.
- Develop and maintain positive relationships with current tenants to encourage renewals retention and address concerns resolve issues.
- Generate the renewals, prepare and execute lease agreements, and generate addendums.
Leasing Consultant
Career Strategies
11.2022 - 01.2025
- Assists various properties with move- in and move -outs.
- Build positive relationships with residents to ensure a high level of service.
- Conducting tours of vacant units and answering questions about company rental policies.
- Provide support to a variety of properties and help manage properties when managers take time off.
- Audit resident leases files to ensure all files and addendums are up to date.
- Provide end of day reports to managers
- Assist with coordination of inspections and monitoring work orders.
Assistant Manager
Amazon
01.2017 - 10.2022
- Oversee and manage all outbound and inbound operations
- During assigned shifts empowered and supervised a team of 300 employees, made sure all orders were prepared on time and metric numbers were executed at the highest standard.
- Maintained operational excellence by communicating with prime now leaderships and dispatch through end of day reports, quarterly reports, weekly pick skips reports, monthly and daily audits
Assistant Manager
Solari Inc
02.2010 - 09.2012
- Generate rent roll collected monthly payments and deposited payments into account
- Conducted tours with potential prospects to show properties.
- Prepare and execute leases rental agreements and other documents related to the property.
- Conduct building walks to ensure cleanliness.
- Provide superior customer service to prospects, vendors and manage resident’s relations inquires and complaints
- Distributes renewal notices and three-day notices to residents.
- Generate delinquency reports weekly, follow up with outstanding balance notices.
- Solid understanding of anti-discriminating housing laws
- Managed daily operations of 320 units ensuring 95%occupacy throughout the year.
Education
Certificate - Business Administration And Management
Southwestern College
Chula Vista, CA07.2006
High School Diploma -
Kearny Senior High School
06.2004
Skills
Team leadership
ADWARDS
LEADERSHIP ADWARD, Best Performer
Timeline
Leasing Manager
Cushman & Wakefield
06.2023 - Current
Leasing Consultant
Career Strategies
11.2022 - 01.2025
Assistant Manager
Amazon
01.2017 - 10.2022
Assistant Manager
Solari Inc
02.2010 - 09.2012
Certificate - Business Administration And Management
Southwestern College
High School Diploma -
Kearny Senior High School