Latoya Murray

• Utilize SAP to research various material
• Investigate lost stock and utilize ICQA to correct any deficiencies in SAP
• Utilize portable RF scanner and computer to pick orders accurately and effectively
• Conduct stock movement utilizing multiple power industrial equipment
• Create and cancel transfer order in SAP, which sends work to team members on the floor
• Utilize email, radio, and teams to communicate with inbound, inventory control, shipping and upper management on escalated issues.
• Operated company vehicles and equipment according to established safety procedures and policies.
• Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
• Conducted research to address shipping errors and packaging mistakes.
• Tracked production and quality control systems to proactively identify deficiencies.

• Utilize forklift (stand-up, reach truck), to distribute material to customers
• Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
• Inform lead of any deficiencies
• Utilize radio frequency identification reader (RFID reader) to scan material to the truck being loaded
• Conduct daily pre-inspection on power industrial equipment
• Follow the safety rules and guidelines of the company Standard Operations and Procedures (SOP)
• Help to maintain the warehouse in a neat, clean, and orderly condition as a team.
• Transported goods between warehouse locations according to shipment and storage needs.
• Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
• Inspected equipment for defects and performed repairs or maintenance tasks.

• Utilize forklift (sit-down), pallet jack and tugger to relocate or distribute material to proper location for production
• Ensure all material are appropriately labeled with correct date; inform supervisor immediately of any deficiencies
• Utilize radio frequency identification reader (RFID reader) to record locations of all material
• Conduct pre-inspection on all equipment daily
• Comply with all warehouse safety rules and guidelines
• Maintain the warehouse in a neat, clean, and orderly condition as a team.

• Collaborate with and support Logistics Manager in overseeing up to $25 million in equipment and supplies shipped worldwide to support a wide range of projects
• Prepare marked and labeled freight; verified cargo, prepare reportable documentation and coordinated transport of resources and materials
• Verify inventory computations by comparing them to physical counts of stock; investigate discrepancies and adjust errors
• Maintain 100 percent property inventories on a monthly and as needed basis
• Compile reports and developed requisitions to meet the requirements of replacing items used for mission accomplishment
• Prepare and implement security procedures for the protection of stocks, weapons, gas masks or other sensitive items
• Utilize SAP, Logistics Information Warehouse (LIW) and Federal Logistics (Fed Log) for various activities
• Implemented supply discipline within the shop by maintaining records on unserviceable and repairable items
• Order, receive, store, transfer, issue, replenish, dispose of and adjust a variety of class IX repair parts
• Serve as a lead office administrative support by answering phones, prepare individual equipment records and maintain an organized filing system using programs such as, Microsoft Word, Excel,
• PowerPoint, Outlook and a filing cabinet as a secondary option.

• Utilized Wave Reusable daily to fill requested orders, created orders for hot shipments to varies companies, closed and printed Bill of Lading for shipments, and conducted trailer movements
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Evaluated employee performance and coached and trained to improve weak areas.
• Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
• Overseen 15 plus employees to work safely and complete daily and important task that came alone during the day
• Utilized SAP daily to update and make trailer movements and stratawise to request door movements daily
• Utilized forklift to help employees complete daily task.
• Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
• Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.

• Gathered and organized materials to support operations.
• Received and responded to customer requests via letters, emails, telephone calls and in-person interactions.
• Entered data, generated reports and produced tracking documents.
• Coached employees through day-to-day work and complex problems.
• Managed office activities by maintaining communication between clients, tracking records and filing all documents.
• Verified Bill of Lading (BOL) on inbound trailers
• Created BOL's for outbound trailers
• Utilized SAP, Excel, and office machine(s) to conduct various activities on a daily basis
• Communicated with employees and customer(s) about material needed for production by utilizing, Outlook and telephone
• Physically counted and verified numerous parts and the location(s) of these parts daily.

• Resolved customer complaints and maintained clean and tidy checkout area.
• Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
• Maintained customer satisfaction with quick and professional handling of product returns.
• Handled approximately daily credit and cash transactions for customers with accuracy and speed.
• Counted money in drawers at beginning and end of each shift.

• Physically counted and verified numerous material and the location(s) daily.

• Ensured locations and counts are updated daily utilizing Smartplant.

• Investigated missing or misplaced material needed for daily production.

• Reported all discrepancies and repairs for material to warehouse manager.

• Managed day-to-day operations of the yards to help complete production for the day, including managing the receiving, storing, dispatching, documentation, and maintenance functions of trailers and containers
• Ensured excellent customer service provided to customer(s)
• Handled escalated issues as needed for customer(s)
• Inspected and maintained trailers among the yards
• Coordinated with receiving on inbound deliveries to ensure deliveries are unloaded in a timely matter to prevent detention cost
• Verified Bill of Lading (BOL) on inbound trailers
• Created BOL's for outbound trailers
• Utilized SAP, Excel, and office machine(s) to conduct various activities on a daily basis
• Communicated with employees and customer(s) about material needed for production by utilizing, Outlook and telephone
• Physically counted and verified numerous parts and the location(s) of these parts daily.

• Dealt with a diverse customer population
• Ensured store closed properly and secure building daily.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Helped customers complete purchases, locate items and join reward programs.
• Restocked and organized merchandise in front lanes.
• Collected and authorized payments of guests.