LATOYA O'NEAL

Work History

Office Clerk

Valley Transportation Authority

11.2022 - 06.2023

Organized and monitored mail supplies and general office supplies for mailroom
Scheduled pickups for outgoing parcels with external mail delivery services
Delivered mail by dropping off to recipients within facilities.
Responded to internal employees' questions about mail services, office supplies, products and delivery choices.
Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment..

Administrator/Data Entry Clerk

California Water Service

02.2022 - 11.2022

In two districts (Los Altos and Atherton), my goal was to complete accuracy and quality service to ensure successful operations within the company
Scanned and stored files and records electronically to reduce paper files and secure data
Collected and organized information for entry, prioritizing entries to increase efficiency
Input client information into spreadsheets and company database to provide leaders with quick access to essential client data
Maintained database by entering new and updated customer and account information
Responded to daily inquiries and requests within a mandated timeframe to meet deadlines
Reviewed and updated account information in company computer system
Kept up-to-date records of receipts, records and withdrawals from stockroom
Verified inventory computations' accuracy by comparing to physical counts of stock
Processed and sent invoices, adjustments and credit memos to customers and vendors
Entered, organized and secured digital data for cases and billing records
PowerPoint presentations

Residential Counselor/Overnight

Covenant House

11.2021 - 04.2022

Maintained safe and therapeutic environment by monitoring, supervising and engaging youth in daily routines and programming
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Recorded significant occurrences in daily log with professionalism and critical details.
Supported staff with clerical assistance for diverse daily routines and special actions.
Monitored building for hazardous conditions or situations and notified correct personnel.
Collaborated with counselors and parents to report youth behavior and progress
Documented actions and incidents associated with youth program participants
Preparing documents and filing residents profile
Enforced rules and regulations for smooth and orderly operation of residential programs
Supervised self-administration of medications for residents.

Warehouse Logistics Associate

2XL

01.2019 - 02.2020

As a data entry specialists with 2XL my role was maintaining an organized filing system, and reviewing data for completeness and accuracy
I was able to learn their system quickly by working directly with warehouse manager which includes digitizing data to improve warehouse operations
Perform general office functions, such filing, data entry, and operating office equipment
Keep track of transactions and follow up on discrepancies between shipping logs and invoice registers
Improved office organization by developing filing system and customer database protocols
Evaluated inventory levels to keep appropriate supply counts on hand
Updated system to organize office documentation, maximizing efficiency and increasing productivity
Supported office clerical functions using word processing and other software, email and office machines
Processed accounts payable and accounts receivable updates to maintain current financial records.

Material Handler/Data Entry

Applied Materials

01.2017 - 02.2018

I was able to enhance my ability to maintain in-process inventory which required preparing and completing orders for with project managers and team members to effectively get assignments complete in a timely manner
Organized warehouse inventory according to warehouse plan
Protected company inventory by maintaining and organizing storage areas
Checked incoming deliveries for quality and quantity to promptly identify damage or issues pertaining to orders
Prepare documents for data entry
Verified, update and correct source documents for orders received
Enter data into designated database (oracle) using LTS & Web track internal tool
Maintain records and file for Receiving, Materials, and Shipping functions
Work and interface with teammates to initiate and provide the right response / solution positively to professionally to solve any project issues we may encounter
Cleaned equipment and workplace proactively and per mandated clean room protocol and monitored non-sterile risks to sterile environment.

Production Operator

Scientific Thermo Fisher

09.2016 - 02.2017

Used equipment properly to avoid workplace hazards or injuries.
Supported production needs by performing routine tasks using standard procedures and equipment.
Inspected final products for defects and flaws using proper QA procedures.
Displayed good knowledge of safe operating and emergency procedures development and implementation.
Inspected final products to assess compliance with quality standards and established tolerances.
Loaded supplies into machines by hand or by hoist.
Set up and adjusted machines for day-to-day operations.
Took on additional shifts during peak work periods to keep projects on schedule.
Packaged finished products and prepared packages for accurate shipping.

Order Picker

Pitco Foods

08.2016 - 01.2017

Performed proper lifting and handling techniques to maintain safe working environment.
Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
Collaborated with team members to complete timely orders and avoid delays.
Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
Built pallets and positioned orders on loading dock to safely pile and ship goods.

Resident Advisor

MSC, St Vincent De Paul Society

08.2008 - 10.2012

As a resident advisor I worked with individuals to set goals and objectives around obtaining and maintaining employment, encouraging self-reliance and self-determination, leading to stabilization in permanent housing
Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed
Front Desk tasks: check in, information referrals
Interfaced with residents to address and resolve complaints or grievances
Led weekly meetings to address resident concerns and educate on changes to policies and procedures
Established professional rapport with residents, building lasting relationships with people of various ages and from different cultures
Many task consisted with the general operation of the shelter and day drop in center
Monitoring and controlling activities in the shelter thus ensuring the safety of residents and staff
Coordinating client transportation to various sites throughout the city and daily check In and log.

Summary

Overview

Work History

Office Clerk

Administrator/Data Entry Clerk

Residential Counselor/Overnight

Warehouse Logistics Associate

Material Handler/Data Entry

Production Operator

Order Picker

Resident Advisor

Education

Water Distribution System Operation And Maintenance - Water Distribution

Certificate of Completion - undefined

Associate of Arts - Communications

High School Diploma - undefined

Skills

Salon Owner

Timeline

Similar Profiles

Xuyen VoXuyen Vo

Bertha Romero FernandezBertha Romero Fernandez

Daniel FieldDaniel Field

Jose L Ramos JrJose L Ramos Jr

Kasandra NunezKasandra Nunez