Summary
Overview
Work History
Education
Skills
Timeline
Generic

Latoya Polk

Oneonta

Summary

Professional data management specialist prepared for this role. Strong background in accurate data entry, database management, and information integrity. Skilled in collaboration, adapting to changing needs, and ensuring reliable results. Known for attention to detail, efficient time management, and strong organizational skills.

Overview

10
10
years of professional experience

Work History

Homemaker

Homemaker
03.2025 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Passionate about learning and committed to continual improvement.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Organized and detail oriented.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Medicare & Retirement Claims Rep

United Healthcare
06.2022 - 03.2025
  • Worked productively in fast-moving work environment to process large volumes of claims.
  • Followed up with customers on unresolved issues.
  • Maintained compliance with industry regulations by adhering to established procedures and guidelines in claims handling.
  • Improved customer satisfaction by providing timely and accurate information on claim status and resolution.
  • Streamlined data entry processes, improving efficiency in claim file management.
  • Coordinated with healthcare providers to verify treatment plans and expenses.
  • Collaborated with legal teams to defend against unjustified claims, protecting company assets.
  • Posted payments to accounts and maintained records.
  • Notified insurance agents and accounting departments of policy cancellations and changes.

Data Entry Lead

Humana
04.2015 - 06.2022
  • Enhanced data accuracy by implementing quality control measures and streamlining data entry processes.
  • Reduced turnaround times for urgent requests by prioritizing tasks based on project deadlines and resource availability.
  • Provided expert guidance on best practices for database management, contributing significant value-add to interdepartmental collaborations requiring specialized knowledge on specific systems or platforms.
  • Optimized workflow management, resulting in faster completion of assignments and increased customer satisfaction.
  • Contributed to a high-performing data entry team, ensuring timely delivery of accurate information across various platforms.
  • Utilized techniques for increasing data entry speed.
  • Completed data entry tasks with accuracy and efficiency.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Maintained files, records, and chronologies of entry activities.

Education

High School Diploma -

Coshocton High School

Skills

  • Microsoft office
  • Insurance claims review
  • Claims investigation
  • Time management
  • Data entry
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Flexible and adaptable
  • Excellent communication

Timeline

Homemaker

Homemaker
03.2025 - Current

Medicare & Retirement Claims Rep

United Healthcare
06.2022 - 03.2025

Data Entry Lead

Humana
04.2015 - 06.2022

High School Diploma -

Coshocton High School

Similar Profiles

CREATE PROFILE