Latoya Rincher
Harper Woods,MI
Summary
Demonstrated reliability in completing tasks on time. Collaborated effectively with team members to achieve common goals. Listened actively to understand team needs and provide support.
Overview
19
19
years of professional experience
Work History
Housekeeping Aide
Medilodge Of Sterling Heights
11.2024 - Current
- Assisted in maintaining cleanliness of public areas, guest rooms, and facilities.
- Collaborated with management to address guest feedback and improve housekeeping services.
- Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
- Adhered strictly to company policies and guidelines concerning hygiene practices, upholding a high standard of cleanliness at all times.
- Promoted safety awareness among team members through proper use of equipment and chemicals during cleaning tasks.
- Reduced complaints by addressing guest concerns promptly and professionally.
- Dusted and polished surfaces to achieve attractive shine.
- Collaborated with team members to complete tasks efficiently, resulting in improved overall performance.
- Cleaned carpets by vacuuming, shampooing, deodorizing, and disinfecting.
- Assisted in training new hires on housekeeping standards and procedures, ensuring consistent quality across the team.
- Prepared rooms with top-notch standards every time.
- Adhered to optimal standards for cleanliness, appearance and service.
- Removed dirt, dust, grease and from surfaces using proper solutions.
- Removed soiled sheets, washcloths and towels.
- Implemented eco-friendly practices in cleaning procedures, promoting sustainability within the facility.
- Maintained inventory of cleaning supplies, ensuring adequate stock levels for daily operations.
Line Cook
Panera Bread
08.2021 - 01.2023
- Prepared high-quality menu items following established recipes and presentation standards.
- Operated kitchen equipment and maintained cleanliness in compliance with safety regulations.
- Collaborated with team members to ensure timely food service during peak hours.
- Assisted in inventory management by tracking stock levels and minimizing waste.
- Trained new staff on food preparation techniques and proper sanitation practices.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
Housekeeping Aide
Hope’s Cleaning Service
08.2016 - 05.2020
- Oversaw daily cleaning tasks ensuring high standards of hygiene and guest satisfaction.
- Trained new staff on proper cleaning techniques and safety protocols.
- Managed inventory of cleaning supplies, coordinating reorders to maintain stock levels.
- Implemented efficient cleaning schedules to enhance workflow and productivity.
- Conducted thorough inspections of completed work to ensure compliance with quality standards.
- Developed strategies for improving service delivery and operational efficiency within the team.
- Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
- Managed time effectively while prioritizing tasks based on urgency or importance, resulting in optimized productivity levels throughout each shift.
- Performed deep-cleaning tasks on a regular basis, ensuring the long-term preservation of hotel assets such as furniture and fixtures.
- Developed strong relationships with colleagues across departments, fostering a supportive work environment conducive to achieving shared goals.
Housekeeper
East grand nursing home
08.2010 - 06.2016
- Maintained cleanliness and hygiene in resident rooms, common areas, and dining spaces.
- Operated cleaning equipment including vacuums, floor buffers, and steam cleaners efficiently.
- Implemented infection control protocols to ensure a safe environment for residents and staff.
- Assisted in training new housekeeping staff on procedures and safety standards.
- Enhanced workflow efficiency by reorganizing cleaning schedules based on peak activity times.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Sales Associate
Value World
10.2015 - 01.2016
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Processed transactions accurately and efficiently using point-of-sale system.
- Maintained product displays and organized stock levels to optimize customer accessibility.
- Collaborated with team members to achieve sales targets and improve store performance.
Sales Associate
Forman Mills
07.2007 - 12.2007
- Provided training to new associates on store policies and best practices for customer service.
- Resolved customer complaints promptly, ensuring satisfaction and repeat business.
- Analyzed sales trends to recommend inventory adjustments for peak periods.
- Implemented promotional strategies that increased foot traffic during seasonal events.
Education
G.E.D - undefined
Southeastern High School
Skills
- Cleaning Experience
- Cashiering
- Commercial Cleaning
- Cooking
- Kitchen Experience
- Sales
- Laundry
- Serving Experience
- POS
- Food Preparation
- Food Safety
- Restaurant Experience
- Cash Handling
- Busser
- Culinary Experience
Timeline
Housekeeping Aide
Medilodge Of Sterling Heights
11.2024 - Current
Line Cook
Panera Bread
08.2021 - 01.2023
Housekeeping Aide
Hope’s Cleaning Service
08.2016 - 05.2020
Sales Associate
Value World
10.2015 - 01.2016
Housekeeper
East grand nursing home
08.2010 - 06.2016
Sales Associate
Forman Mills
07.2007 - 12.2007
G.E.D - undefined
Southeastern High School