LaToya Roberson

Persistent Child Support Officer/Administrative Assistant looking to tackle new responsibilities and build upon skills. A positive attitude with strong analytical skills to assist child support attorneys in preparing cases for winning child support. Familiarity with the functions of family court and the legal process. Diligent Child Support Specialist with 4 years of experience in modifying and establishing child support orders. Adaptable and dependable professional talented at preparing legal documents, performing skip tracing activities and locating non-custodial parents. In-depth knowledge of family court functions and legal processes. Dedicated Customer Service professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Enthusiastic Customer Service eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of teamwork and training in Child Support/Customer Service. Motivated to learn, grow and excel in the Customer Service Industry.

• Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration.
• Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.
• Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 4 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
• Reliable Administrative Assistant with experience managing front desk operations and offering general office support. Detail-oriented specialist with background coordinating scheduling and record-keeping. Efficient typing and transcription skills.