Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs. Qualifications Analytical and problem solving, good decision-making skills, extremely effective verbal and listening communication skills. Extensive computer skills, including spreadsheet and word-processing programs at a high proficient level.
Oversee all internal/external client relationship and report delivery functions,which includes providing customized reporting functions to support all departments and operations. I also oversee reporting team assignments to ensure deadlines are met. Secondary duties include assistance with billing and auditing methodologies, and regulatory monitoring and compliance.
Manages the customized external reporting delivery process for clients on a daily, weekly, monthly, quarterly,
and annual basis to meet the client needs. Makes reporting team assignments to ensure that all report deliverable
deadlines are met. Oversight of the Reporting Quality Assurance (QA) process that all reports must be reviewed and approved prior to delivery. I am responsible for reporting technical issues and acts as liaison between our software vendors and our staff when issues arise. I prepare and compile data and audits for accuracy for both RFP and client presentation submissions as needed.
Other positions held: Report Coordinator, Disease Management & Wellness Coordinator, Intake Coordinator
Insurance Verification, Medical Benefits, Assisting Members with Co pays, Deductibles, Coinsurances, and Locating doctors in their network.