Latoya Sanders
Greenwood,SC
Summary
Proactive professional ready to apply a robust set of soft and hard skills to achieve excellence in any given role. Known for a forward-thinking approach in tackling complex challenges and a proven ability to adapt to dynamic environments. Committed to continuous personal and professional development, aiming to leverage interpersonal skills and technological proficiency in a progressive organization.
Overview
15
15
years of professional experience
Work History
Eligibility Specialist
SC Department of Health and Human Services
07.2023 - Current
- Maintained Medicaid program integrity through rigorous eligibility assessments
- Enhanced client satisfaction by providing timely and accurate eligibility determination for various assistance programs.
Business Office Assistant
Montgomery Center Family Medicine
12.2022 - 07.2023
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Used Epic to schedule appointments for doctor visits and procedures.
Administrative Assistant
SC Department of Health and Environmental Control
12.2020 - 12.2022
- Managed the issuance of official birth and death certificates
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Administrative Support
SC Department of Health and Human Services
07.2020 - 12.2020
- Provided administrative support to Medicaid Case Managers, facilitating smooth daily operations.
Part-time teller
Wells Fargo
01.2019 - 06.2020
- Managed cash transactions with efficiency and accuracy
Member Service Representative
Greenwood Municipal Federal Credit Union
03.2016 - 01.2019
- Handled cash transactions securely, maintaining accurate cash drawer balances and preventing losses due to errors.
Tax Preparer
M&M Tax
12.2015 - 02.2016
- Enhanced customer service by managing front desk operations
Retail Sales Consultant
N Touch Wireless
04.2015 - 11.2015
- Steered customers towards well-informed wireless account choices
Order Filler
Walmart Distribution Center
03.2014 - 02.2015
- Fulfilled orders promptly for diverse store requirements
Customer Service Rep./Training Assistant/ICU Worker
SYKES INC
09.2009 - 03.2014
- Assisted in training of new employees on company policies, procedures and processes.
- Handled customer inquiries courteously and professionally to enhance satisfaction.
Education
HIGH SCHOOL DIPLOMA -
Greenwood High School
Greenwood, SCCertification in Human Resource Management -
Piedmont Technical College
Greenwood, SC12.2022
Skills
- Cash handling
- Customer service
- Call center management experience
- Sales
- Troubleshooting
- Banking
- Microsoft Office
- Data Entry
- Epic Systems
- Appointment Scheduling
- Outbound/Inbound Calling
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Full TimeWork Location
RemoteImportant To Me
Work-life balancePaid sick leave401k matchPaid time offFlexible work hoursWork from home optionCompany CultureCareer advancementHealthcare benefitsTimeline
Eligibility Specialist
SC Department of Health and Human Services
07.2023 - Current
Business Office Assistant
Montgomery Center Family Medicine
12.2022 - 07.2023
Administrative Assistant
SC Department of Health and Environmental Control
12.2020 - 12.2022
Administrative Support
SC Department of Health and Human Services
07.2020 - 12.2020
Part-time teller
Wells Fargo
01.2019 - 06.2020
Member Service Representative
Greenwood Municipal Federal Credit Union
03.2016 - 01.2019
Tax Preparer
M&M Tax
12.2015 - 02.2016
Retail Sales Consultant
N Touch Wireless
04.2015 - 11.2015
Order Filler
Walmart Distribution Center
03.2014 - 02.2015
Customer Service Rep./Training Assistant/ICU Worker
SYKES INC
09.2009 - 03.2014
HIGH SCHOOL DIPLOMA -
Greenwood High School
Certification in Human Resource Management -
Piedmont Technical College
Similar Profiles
Sheryl ANDERSONSheryl ANDERSON
Long Term Care Eligibility Specialist at SC Department Of Health And Human ServicesLong Term Care Eligibility Specialist at SC Department Of Health And Human Services
Paige MortonPaige Morton
Human Service Specialist at SC Department of Health and Human ServicesHuman Service Specialist at SC Department of Health and Human Services
De'Onte WadeDe'Onte Wade
IT Help Desk Technician at SC Department of Health and Human ServicesIT Help Desk Technician at SC Department of Health and Human Services