Latoya Sanders
Greenwood,SC
Summary
Proactive professional ready to apply a robust set of soft and hard skills to achieve excellence in any given role. Known for a forward-thinking approach in tackling complex challenges and a proven ability to adapt to dynamic environments. Committed to continuous personal and professional development, aiming to leverage interpersonal skills and technological proficiency in a progressive organization.
Overview
15
15
years of professional experience
Work History
Eligibility Specialist
SC Department of Health and Human Services
2023.07 - Current
- Maintained Medicaid program integrity through rigorous eligibility assessments
- Enhanced client satisfaction by providing timely and accurate eligibility determination for various assistance programs.
Business Office Assistant
Montgomery Center Family Medicine
2022.12 - 2023.07
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Used Epic to schedule appointments for doctor visits and procedures.
Administrative Assistant
SC Department of Health and Environmental Control
2020.12 - 2022.12
- Managed the issuance of official birth and death certificates
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Administrative Support
SC Department of Health and Human Services
2020.07 - 2020.12
- Provided administrative support to Medicaid Case Managers, facilitating smooth daily operations.
Part-time teller
Wells Fargo
2019.01 - 2020.06
- Managed cash transactions with efficiency and accuracy
Member Service Representative
Greenwood Municipal Federal Credit Union
2016.03 - 2019.01
- Handled cash transactions securely, maintaining accurate cash drawer balances and preventing losses due to errors.
Tax Preparer
M&M Tax
2015.12 - 2016.02
- Enhanced customer service by managing front desk operations
Retail Sales Consultant
N Touch Wireless
2015.04 - 2015.11
- Steered customers towards well-informed wireless account choices
Order Filler
Walmart Distribution Center
2014.03 - 2015.02
- Fulfilled orders promptly for diverse store requirements
Customer Service Rep./Training Assistant/ICU Worker
SYKES INC
2009.09 - 2014.03
- Assisted in training of new employees on company policies, procedures and processes.
- Handled customer inquiries courteously and professionally to enhance satisfaction.
Education
HIGH SCHOOL DIPLOMA -
Greenwood High School
Greenwood, SCCertification in Human Resource Management -
Piedmont Technical College
Greenwood, SC12.2022
Skills
- Cash handling
- Customer service
- Call center management experience
- Sales
- Troubleshooting
- Banking
- Microsoft Office
- Data Entry
- Epic Systems
- Appointment Scheduling
- Outbound/Inbound Calling
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
RemoteImportant To Me
Work-life balancePaid sick leave401k matchPaid time offFlexible work hoursWork from home optionCompany CultureCareer advancementHealthcare benefitsTimeline
Eligibility Specialist
SC Department of Health and Human Services
2023.07 - Current
Business Office Assistant
Montgomery Center Family Medicine
2022.12 - 2023.07
Administrative Assistant
SC Department of Health and Environmental Control
2020.12 - 2022.12
Administrative Support
SC Department of Health and Human Services
2020.07 - 2020.12
Part-time teller
Wells Fargo
2019.01 - 2020.06
Member Service Representative
Greenwood Municipal Federal Credit Union
2016.03 - 2019.01
Tax Preparer
M&M Tax
2015.12 - 2016.02
Retail Sales Consultant
N Touch Wireless
2015.04 - 2015.11
Order Filler
Walmart Distribution Center
2014.03 - 2015.02
Customer Service Rep./Training Assistant/ICU Worker
SYKES INC
2009.09 - 2014.03
HIGH SCHOOL DIPLOMA -
Greenwood High School
Certification in Human Resource Management -
Piedmont Technical College
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