Latoya Scott
Seabrook
Summary
Experienced with coordinating in the Medical Health field, administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
17
17
years of professional experience
Work History
Administrative Assistant/ Medical Technician
SCDMH
09.2022 - Current
- Assistanting with refill request , prior authorization ans insurance claims , working with Pharmacist
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Front Desk Receptionist
Beaufort Jasper Hampton Health Clinic
11.2020 - 03.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Verify Insurance and referrals
- Collected room deposits, fees, and payments.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Recovery Support Worker/Office Assistant
Recovery Concept
02.2018 - 03.2020
- Led skill-building groups focused on coping strategies, stress management, and relapse prevention techniques tailored to meet client needs.
- Assisted clients in identifying personal goals for recovery and developing actionable plans to achieve them.
- Served as a positive role model for healthy living practices by maintaining a professional demeanor and exemplifying self-care habits essential for long-term recovery success.
- Connected clients with peer support networks to further enhance social connections conducive to maintaining sobriety in the long term.
- Collecting payment , co pay , cash report end of the the day .
Front Desk Receptionist
Parris Island Branch Clinic
05.2008 - 11.2017
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Working with active duty and recruits , assist with checking in and intakes
- working with providers and nursing staff
Education
Associate of Science - Billing And Coding
Ultimate Medical Academy
Clearwater, FL11-2019
Basic/ Nursing
Battery Creek High School
Beaufort, SC05-2001
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Time management
- Administrative support
- Microsoft Excel
- File organization
- Insurance
- Prior authorization
- Billing and Coding
Accomplishments
- Billing - Cooperated with Medicare, Medicaid and private insurance providers to establish relationships and resolve billing issues.
- Scheduling - Organized technician schedule for customer jobs.
Timeline
Administrative Assistant/ Medical Technician
SCDMH
09.2022 - Current
Front Desk Receptionist
Beaufort Jasper Hampton Health Clinic
11.2020 - 03.2022
Recovery Support Worker/Office Assistant
Recovery Concept
02.2018 - 03.2020
Front Desk Receptionist
Parris Island Branch Clinic
05.2008 - 11.2017
Associate of Science - Billing And Coding
Ultimate Medical Academy
Basic/ Nursing
Battery Creek High School
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