Latoya S Horton
Calera
Summary
Experienced with managing operational tasks and streamlining processes to improve efficiency. Utilizes strong organizational and communication skills to support team goals and ensure smooth operations. Track record of problem-solving and adaptability in dynamic environments.
Overview
22
22
years of professional experience
Work History
Operations Assistant
Federal Deposit Insurance Corporation
01.2025 - Current
- Assists with the preparation and processing of various examination, application and enforcement related actions or documents. Creates, maintains, and updates automated records; transmits information to banks; solves submission errors; and produces standardized reports.
- Assists with the coordination of application review, processing, and notifications through research, preparation, and retrieval of related documentation within FDIC and from other state and federal agencies. Becomes familiar with program areas of RMS and DCP to serve as the applications backup.
- Helps prepare responses to requests for application related forms, instructions and information available pursuant to regulations and to the Freedom of Information Act within a timely manner.
- Assists in preparing requests for Reports of Examinations from other Federal agencies.
- Processes incoming and outgoing correspondence for scanning, indexing, distributing, and mailing by using PII/SI forms and automated systems, while following policy requirements to safeguard the data.
- Serving as a quality control coordinator for the region’s document imaging and distribution system. This duty includes uploading, indexing and maintaining the workflow of documents.
- Performs telephone management duties.
- Receives telephone calls and visitors to the office, determines nature of business, registers guest with building and office security, and answers inquiries regarding information of a non-technical nature based upon own knowledge of the program and organization.
- Maintains internal office and management controls to ensure maximum efficiency of operations and conformance to pertinent regulations, policy letters, mail distribution, SOPs, etc.
Financial Institution Specialist (Risk Management)
Federal Deposit Insurance Corporation
09.2024 - 01.2025
- Write comments and analyses for inclusion in examination reports and meet with insured depository institution officials to discuss the findings of an examination and, if necessary, any corrective programs.
- Participate as a member of a risk examination team. Review pre-examination data and assists with analyzing, interpreting, and evaluating earnings, liquidity, and capital.
- Research, compile, manipulate and/or evaluate data to prepare a variety of documents, management reports and presentations.
- Prepare examination reports and related documents (e.g. examination scope memoranda, work papers, Reports of Examinations, and Reports of Visitations).
- Attend meetings with FDIC officials, attorneys, accountants, representatives of financial institutions or other private sector representatives, and/or other federal and state regulatory agency officials to discuss issues of mutual concern when applicable, and under the guidance of higher-graded specialists/examiners and/or supervisors.
- Meet with and conducts interviews of institution personnel of various levels to determine their awareness of current laws and regulations, obtain information and documents; and provide feedback regarding examination activities.
- Identify and report unusual transactions, irregularities, weaknesses or deficiencies of the file documentation to higher-graded specialists/examiners and/or supervisors.
Real Estate Banking Post Close Team Manager
Regions Bank
04.2021 - 02.2024
- Supervised and led the team and provide oversight and guidance as it relates to the pre-closing fulfillment and/or construction monitoring requirements.
- Provided oversight and expertise for items related to credit and loan documentation policies, pre-closing and/or construction monitoring due diligence, regulatory BSA/AML, Beneficial Ownership, OFAC, Flood Regulations, loan documentation and systems within the department.
- Managed work distribution and ensures acceptable turnaround times maintained for all component, including pre-closing, document preparation, funding, booking exceptions, submission of legal documents to image and construction project management.
- Served as primary contact for business partners regarding questions, issues, or concerns with team performance or transactional issues.
- Conducted staff meeting and participates in pipeline calls routinely.
- Provided training and onboarding to new associates and ongoing training as required.
- Stayed abreast of trends within assigned industries, all applicable regulatory requirements, bank policy, and procedure updates.
- Contributed to process improvement and risk management strategies.
- Managed the day-to-day production and scheduling of their respective team.
- Contributed to hiring and disciplinary responsibilities as necessary.
- Partnered with all the following segments: Real Estate Banking, Real Estate Corporate Banking, Regions Equipment Finance, Diversified and Specialized Industries in Asset Management.
Assistant Branch Manager
Wells Fargo Bank N.A
10.2011 - 04.2021
- Participated in weekly manager’s conference calls and meetings to share new and best practice ideas or strategies.
- Established and maintained relationships while providing assistance for individuals and businesses.
- Increase profits by establishing new accounts within the community while servicing established customer base.
- Coached staff on company procedures, policies, expectations, and initiate corrective actions.
- Expand customer base by utilizing in-depth knowledge of retail services, products, and sales techniques.
- Delegate responsibilities to employees with clear, concise instructions, resulting in efficient branch operations.
- Recruit, hire, train, supervise, and develop branch staff in an effort to create dedicated team members that contribute to the success and growth of the branch.
- Responsible for growing revenue though loans, deposits, investments, and other banking products.
- Analyze balances and sales trends to predict future performance and ensure progress.
- Adhere to compliance and operations risk controls in accordance with the company and regulatory standards, policies and practices.
- Retail lender experience with a variety of retail loans, including auto loans, home equity loans and secondary market loans.
- Conduct weekly sales meeting to discuss challenges with sales personnel and generate solutions.
Assistant Manager
Avenue Plus
02.2006 - 10.2011
- Reinforced company initiatives and trained employees on new products, services, and operational changes.
- Responsible for day-to-day operations and management- hiring, training, and overseeing ten retail staff; effectively implemented annual performance reviews.
- Contributed to advertisement and promotional activities including in store and off-site events.
- Consistently and successfully displayed expert knowledge of selling, merchandising, and pricing.
- Excelled at coaching, training, and development, conflict-resolution and displaying stellar selling techniques.
Retail Salesperson
McRae's
08.2003 - 12.2005
- Excelled in maintaining customer service standards, recovering and maintaining store appearance, and assisting customers.
- Assisted and trained new associates in all cash register responsibilities including balancing, managing customer purchases, and organizing cash register.
- Maintained knowledge of current sales, sales promotions, payment, and exchange policies.
- Resolve customer complaints regarding sales and service.
- Accurately maintained product information for new and existing vendors by creating SKU’s and pricing accuracy.
- Styled mannequin designs and managed store front.
Education
Master of Business Administration -
Strayer University
Birmingham, AL05.2012
Bachelor of Science - Retail Merchandising
University of Montevallo
Montevallo, AL08.2008
Skills
- Decision-Making Skills
- Leadership Skills
- Communication Skills
- Strategic Planning Skills
- Financial Analysis Skills
- Risk Management Strategies Skills
- Compliance Operations Risk Controls Skills
- Relationship Building skills
- Work Planning and Prioritization
- Workflow optimization
- Professional and friendly
Affiliations
- University of Montevallo Alumni Association
- Strayer University Alumni Association
Timeline
Operations Assistant
Federal Deposit Insurance Corporation
01.2025 - Current
Financial Institution Specialist (Risk Management)
Federal Deposit Insurance Corporation
09.2024 - 01.2025
Real Estate Banking Post Close Team Manager
Regions Bank
04.2021 - 02.2024
Assistant Branch Manager
Wells Fargo Bank N.A
10.2011 - 04.2021
Assistant Manager
Avenue Plus
02.2006 - 10.2011
Retail Salesperson
McRae's
08.2003 - 12.2005
Bachelor of Science - Retail Merchandising
University of Montevallo
Master of Business Administration -
Strayer University
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