LaToya Staton
Morningside,MD
Summary
Supervisory Medical Supply and Equipment Specialist responsible for a wide range of duties to include relationship building, supplies and equipment inventory management, and exceptional time management skills in fast-paced hospital environment. Strives to meet patient, medical staff, and external customer needs and drives satisfaction which promotes long-term loyalty. A highly motivated and self-directed professional with diverse administrative and customer service skills. Excellent communicator and dependable worker focused on problem solving, team building, and mentorship. Possess a strong business acumen and work ethic. I also possess the ability to operate efficiently under high intensity. Also, read through again to ensure that you are using the correct tense, for example, worked should be works since you are currently in that position.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Supervisor, Medical Supply & Equipment
MedStar Health, National Rehabilitation Hospital
05.2019 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Maintained compliance with company policies, objectives, and communication goals.
- Evaluated employee performance and coached and trained to improve weak areas.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Conducted regular reviews of operations and identified areas for improvement.
- Generated reports detailing findings and recommendations.
- Gathered, organized and input information into digital database.
- Frequently inspected production area to verify proper equipment operation.
- Maintained database systems to track and analyze operational data.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Educated staff on organizational mission and goals to help employees achieve success.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Medical Supply Coordinator
MedStar Health, National Rehabilitation Hospital
11.2015 - 05.2019
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Tracked records, filed documents and maintained communication between clients to manage office activities.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Contributed to business growth by identifying opportunities for process improvement and recommending actionable solutions.
- Oversaw scheduling tasks efficiently, ensuring optimal staff coverage during peak times without sacrificing quality of service delivery or exceeding budget constraints.
- Handled incoming and outgoing shipping and receiving activities.
- Inventoried and ordered office supplies to maintain availability of products.
- Coordinated with human resources department to handle payroll and personnel databases.
- Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Completed bi-weekly payroll for 4-6 employees.
Materials Management Technician
MedStar Health, National Rehabilitation Hospital
08.2006 - 11.2015
- Conducted periodic inventory audits to maintain accurate records and ensure minimal stock discrepancies.
- Provided training and guidance to junior technicians, fostering a supportive team environment that encouraged professional growth.
- Enhanced operational safety by conducting regular equipment maintenance checks and ensuring compliance with industry regulations.
- Implemented inventory control system improvements, streamlining the tracking of stock levels and reducing manual labor requirements.
- Streamlined inventory management processes by implementing an efficient organization system, reducing stock discrepancies.
- Maintained open communication channels with internal departments to ensure timely resolution of material concerns or delays.
- Managed procurement process effectively, sourcing high-quality materials at competitive prices to meet project deadlines.
- Evaluated supplier performance regularly, providing feedback on areas needing improvement and supporting their efforts towards continuous enhancement of service delivery standards.
- Assisted in the implementation of new software systems to increase overall efficiency in materials management operations.
- Collaborated closely with production departments to forecast material needs accurately, minimizing overstocking or shortages issues.
- Monitored inventory storage locations to guarantee safe and efficient movement of materials for stocking and issuing.
- Performed daily floor walks and supervised receive docks to investigate and resolve material issues.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
Environmental Services Aide
MedStar Health, National Rehabilitation Hospital
12.2005 - 08.2006
- Conducted routine inspections of assigned areas, proactively identifying potential maintenance issues or hazards for prompt resolution.
- Fostered a positive work environment through effective communication with team members and supervisors regarding task assignments and progress updates.
- Exceeded quality standards for room turnover times, facilitating quicker patient admissions and reducing wait times in emergency departments.
- Reduced cross-contamination risks by adhering to strict sanitation protocols for patient care areas.
- Ensured proper waste management practices were followed, segregating hazardous materials from general waste streams for safe disposal.
- Completed specialized cleaning projects such as terminal cleanings for isolation rooms adhering to stringent protocols to ensure patient safety.
- Contributed to improved overall facility appearance by performing floor care duties, including sweeping, mopping, and vacuuming.
- Enhanced facility cleanliness by diligently performing daily cleaning tasks and waste disposal.
- Increased overall patient satisfaction through diligent attention to detail in maintaining clean rooms and common areas.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Moved chairs, desks, and beds around rooms to clean behind and underneath furniture.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Verified cleanliness and organization of storage areas and carts.
Education
High School Diploma -
Frederick Douglass High School
Upper Marlboro, MD06.1999
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Inventory Control
- Processes and procedures
- Operations Management
- Process Improvement
- Inventory Oversight
- Microsoft Word, Microsoft Excel, Microsoft Outlook, PeopleSoft and Syft experience
Certification
- Basic Life Support Training - 08/19/2023-08/2025
Timeline
Supervisor, Medical Supply & Equipment
MedStar Health, National Rehabilitation Hospital
05.2019 - Current
Medical Supply Coordinator
MedStar Health, National Rehabilitation Hospital
11.2015 - 05.2019
Materials Management Technician
MedStar Health, National Rehabilitation Hospital
08.2006 - 11.2015
Environmental Services Aide
MedStar Health, National Rehabilitation Hospital
12.2005 - 08.2006
High School Diploma -
Frederick Douglass High School
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