Latoya Travis
Fort Worth,TX
Summary
Compassionate and results-driven CNA with extensive experience at Texas Angels Home Care, specializing in Alzheimer's care and personal hygiene assistance. Proven ability to enhance patient dignity and independence through effective care plans and behavioral management. Recognized for improving patient outcomes and fostering a supportive environment for both clients and families.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Home Health CNA
Texas Angels Home Care
6310 Southwest Blvd #202 Benbrook Tx 76109
04.2020 - Current
- Provided compassionate patient care, ensuring comfort and dignity in daily living activities.
- Assisted patients with personal hygiene, grooming, and mobility to enhance quality of life.
- Monitored vital signs and reported changes to healthcare team for timely interventions.
- Developed individualized care plans in collaboration with families and healthcare professionals.
- Educated patients and families on health management techniques to promote independence.
- Implemented infection control measures to maintain a safe environment for patients and staff.
- Assisted with daily living activities such as bathing, dressing, and grooming to maintain patient hygiene and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Performed light housekeeping tasks to maintain a clean, safe, and comfortable environment for patients at home.
Mental Health Aide
A Karing Konnection Llc
Arlington Tx
11.2017 - 03.2020
- Provided compassionate support to clients with mental health challenges, enhancing emotional well-being.
- Assisted in implementing individualized care plans to meet specific client needs and goals.
- Monitored and documented client behavior, ensuring accurate reporting for treatment adjustments.
- Collaborated with multidisciplinary teams to develop effective strategies for crisis intervention.
- Educated clients on coping techniques and life skills, promoting independence and resilience.
- Improved patient well-being by providing compassionate care and support to individuals with mental health challenges.
Customer Service Representative
Sprint
1301 N Collin’s St #215 Arlington Tx 76011
07.2014 - 08.2017
- Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
- Managed billing issues and payment processing, ensuring accurate account handling.
- Trained new representatives on customer service protocols and system navigation.
- Collaborated with team members to streamline processes, improving response times.
- Conducted follow-up calls to ensure resolution of customer concerns and feedback collection.
- Led initiatives to improve customer engagement through proactive communication strategies.
- Analyzed customer feedback data to identify trends and recommend service improvements.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Warehouse Worker
Flextronics
4601 Gold Spike Dr. Fort Worth Tx 76106
09.2011 - 04.2015
- Operated forklifts and pallet jacks to transport materials efficiently throughout warehouse.
- Managed inventory control processes using barcode scanning systems for accuracy.
- Conducted regular inspections of equipment to ensure optimal performance and safety compliance.
- Trained new team members on warehouse procedures and safety protocols effectively.
- Oversaw packing operations, ensuring quality standards were met before shipment.
- Led process improvement initiatives that enhanced operational productivity and reduced waste.
- Loaded, unloaded, and moved material to and from storage and production areas.
Quality Control Inspector
Cornerstone Staffing, Inc. Temporary Contract Position
1300 Summit Ave #110 Ft.worth Tx 76102
05.2013 - 05.2014
- Conducted visual inspections to identify product defects and ensure quality standards.
- Performed meticulous measurements using calipers and gauges for precision control.
- Documented inspection results and maintained accurate reporting records for compliance audits.
- Collaborated with production teams to troubleshoot quality issues and implement corrective actions.
- Assisted in the development of quality control procedures to enhance operational efficiency.
- Utilized sampling techniques to evaluate materials and finished products for adherence to specifications.
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
CNA
Immanuel Healthcare
Fort Worth, TX
10.2009 - 04.2013
- Provided compassionate patient care, assisting with daily living activities and ensuring comfort.
- Monitored vital signs, documenting changes to inform nursing staff of patient conditions.
- Collaborated with healthcare team to develop and implement individualized care plans for patients.
- Educated patients and families on health management and post-discharge care instructions.
- Trained new staff on best practices in patient care and operational procedures within facility.
- Actively participated in team meetings to discuss patient progress and care strategies for optimal outcomes.
- Assisted patients with daily living activities, promoting independence and dignity.
Education
CNA - Science Education
Guthrie Job Corps
Guthrie, OK08.2009
High School Diploma -
Texas Can Academy
Fort Worth, TX01.2005
Skills
Alzheimer's care
Transfer techniques
Dressing assistance
Catheter care
Behavioral management
Seizure management
Personal hygiene assistance
Hospice care
Fall prevention
Supporting personal needs
Certification
CNA
CPR
Timeline
Home Health CNA
Texas Angels Home Care
04.2020 - Current
Mental Health Aide
A Karing Konnection Llc
11.2017 - 03.2020
Customer Service Representative
Sprint
07.2014 - 08.2017
Quality Control Inspector
Cornerstone Staffing, Inc. Temporary Contract Position
05.2013 - 05.2014
Warehouse Worker
Flextronics
09.2011 - 04.2015
CNA
Immanuel Healthcare
10.2009 - 04.2013
CNA - Science Education
Guthrie Job Corps
High School Diploma -
Texas Can Academy