Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

LaToya Trull

Summary

Highly motivated and dedicated individual with strong organizational and prioritization abilities seeking an entry-level Medical Assistant position. Committed to contributing to team success and helping the company achieve its goals. Excited to apply skills and passion in providing exceptional healthcare support.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

CVS Pharmacy
10.2024 - 02.2025
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Collected co-payments or full payments from customers.
  • Reviewed and verified customer information and insurance provider information.
  • Resolved non-routine issues like third-party billing, computer system, and customer service issues.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.

Receptionist

Arbor Terrace of East Cobb
07.2024 - 09.2024
  • Answered phone promptly and directed incoming calls to correct offices.
  • Maintained confidentiality of information regarding clients and company.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Handled assignments independently with good judgement and critical thinking skills.

Certified Pharmacy Technician

Birmingham Veterans Affairs Medical Center
08.2023 - 06.2024
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Counted and labeled prescriptions with correct item and quantity.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Assisted in preparation, distribution and storage of pharmaceuticals.
  • Worked with computerized and automated systems for dispensing medications and editing new patient profiles.

Certified Clinical Medical Assistant

Piedmont Urgent Care By Wellstreet
08.2022 - 12.2022
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Prepared and administered medications to alleviate patient symptoms.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Followed appropriate procedures to minimize patient's exposure to radiation.
  • Completed EKGs and other tests based on patient presentation in office.

Medical Assistant Intern

Peachtree Immediate Care
03.2022 - 05.2022
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Created and prepared patient charts accurately for clinics and medical professionals.
  • Communicated with patients and families to answer questions and provide reassurance.
  • Prepared exam and treatment rooms for patient visits, availing all necessary supplies and equipment.
  • Prepared, administered and documented medications under direction of licensed medical provider.
  • Maintained clean and safe clinic environment to prevent injuries.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Completed EKGs and other tests based on patient presentation in office.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.

Pharmacy Technician

Premier Drugstore
09.2021 - 05.2022
  • Filled prescriptions by retrieving, counting, and dispensing pharmaceuticals.
  • Adhered to company policy regarding good faith dispensing during prescription dispensing activities.
  • Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Managed opening and closing duties for pharmacy.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Set up and modified patient profiles to include current medications and insurance details.

Area Manager

Nightingale Services
08.2020 - 04.2021
  • Collaborated with operational units, including QA, finance, HR, and safety, to meet production levels.
  • Facilitated new marketing strategies and improved customer service management approaches to boost company revenue.
  • Set up specific zones and delegated assignments to successfully manage territory.

Pharmacy Technician

Ace Health Solutions
09.2019 - 09.2020
  • Helped pharmacy department with inventory processes to provide smooth process flow and customer experiences.
  • Completed retail pharmacy sales on assigned cash register.
  • Made telephone calls to physicians, customers, and insurance providers.

Pharmacy Technician

Alabama Regional Medical Services
09.2018 - 09.2019
  • Developed strong relationships with pharmacy patrons to cultivate customer loyalty.
  • Assisted customers and patients by offering information on goods and services.
  • Engaged customers to understand desires and offer skilled assistance with needs.

Education

Diploma - Medical Assistant

Fortis College
Smyrna, GA
05.2022

Diploma - Medical Billing and Coding

Virginia College at Birmingham
Birmingham, AL

Diploma - Pharmacy Technician

Virginia College at Birmingham
Birmingham, AL

High School Diploma - undefined

Carbon Hill High School
Carbon Hill, AL

Skills

  • Vital signs monitoring
  • Specimens collection and processing
  • Medical history intake
  • Clinical documentation
  • Infection control procedures
  • Examination preparation
  • Medical terminology proficiency
  • Adaptable and flexible
  • Electronic health records management

Certification

  • CCMA - Certified Clinical Medical Assistant

Timeline

Pharmacy Technician

CVS Pharmacy
10.2024 - 02.2025

Receptionist

Arbor Terrace of East Cobb
07.2024 - 09.2024

Certified Pharmacy Technician

Birmingham Veterans Affairs Medical Center
08.2023 - 06.2024

Certified Clinical Medical Assistant

Piedmont Urgent Care By Wellstreet
08.2022 - 12.2022

Medical Assistant Intern

Peachtree Immediate Care
03.2022 - 05.2022

Pharmacy Technician

Premier Drugstore
09.2021 - 05.2022

Area Manager

Nightingale Services
08.2020 - 04.2021

Pharmacy Technician

Ace Health Solutions
09.2019 - 09.2020

Pharmacy Technician

Alabama Regional Medical Services
09.2018 - 09.2019

Diploma - Medical Billing and Coding

Virginia College at Birmingham

Diploma - Pharmacy Technician

Virginia College at Birmingham

High School Diploma - undefined

Carbon Hill High School

Diploma - Medical Assistant

Fortis College

Similar Profiles

CREATE PROFILE
LaToya Trull