Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Work Availability
Work Preference
Timeline
RegisteredNurse

Latoya Trull

Powder Springs,USA

Summary

Healthcare professional with strong background in patient care and clinical support. Known for reliability, adaptability, and effective collaboration in healthcare teams. Focused on delivering high-quality care and supporting team objectives with strong communication and problem-solving skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

CVS Pharmacy
10.2024 - 03.2025
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.

Pharmacy Technician

Birmingham VA Medical Center
08.2023 - 06.2024
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.
  • Provided critical support in emergency situations, quickly gathering necessary medications.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Managed multiple priorities effectively while working in a fast-paced hospital environment during high-volume periods.
  • Enhanced patient care by accurately processing and dispensing medication orders in a timely manner.

Unit Secretary

UAB
05.2023 - 09.2023
  • Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
  • Contributed to a positive work environment through effective collaboration with nurses, doctors, and other hospital staff members.
  • Handled high-pressure situations calmly, efficiently prioritizing tasks during peak hours or emergencies within the unit.
  • Expedited discharge processes by preparing required paperwork and coordinating transportation arrangements for patients as needed.
  • Managed inventory of office supplies to maintain an organized and well-stocked workspace for the entire team.
  • Safeguarded patient privacy by adhering to HIPAA regulations in handling sensitive medical information.
  • Improved patient satisfaction by providing efficient administrative support and timely communication to medical staff.
  • Maintained an accurate database of physician contact information, enabling prompt communication when necessary.

Clinical Service Representative

Piedmont Urgent Care By Wellstreet
08.2022 - 12.2022
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
  • Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
  • Contributed to reduction in patient readmission rates by providing thorough discharge instructions and follow-up care recommendations.
  • Completed EKGs and other tests based on patient presentation in office.

Pharmacy Technician

Premier Drugstore
09.2021 - 05.2022
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Utilized pharmacy management software to process prescriptions efficiently.
  • Managed opening and closing duties for pharmacy.
  • Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.

Area Manager

Nightingale Services
08.2020 - 04.2021
  • Improved patient satisfaction by implementing patient-centered care models.
  • Increased departmental effectiveness with innovative healthcare solutions.
  • Managed healthcare staff to ensure compliance with regulatory standards.
  • Fostered community partnerships to support healthcare initiatives.
  • Addressed patient concerns promptly to enhance overall satisfaction.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.

Pharmacy Technician

Ace Health Solutions
09.2019 - 09.2020
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Assisted in preparation, distribution and storage of pharmaceuticals.
  • Managed insurance billing and claims processing, streamlining the reimbursement process for patients and pharmacy.
  • Contributed to improved patient adherence by providing clear medication instructions and addressing concerns or questions promptly.
  • Managed opening and closing duties for pharmacy.

Education

MEDICAL ASSISTANT DIPLOMA -

Fortis College
Smyrna, Georgia
05.2022

MEDICAL BILLING AND CODING DIPLOMA -

Virginia College
Birmingham, Alabama
04.2018

PHARMACY TECHNICIAN DIPLOMA -

Virginia College
Birmingham, Alabama
03.2017

HIGH SCHOOL DIPLOMA -

Carbon Hill High School
Carbon Hill, Alabama
05.2002

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • Customer service
  • Medical terminology knowledge
  • EMR / EHR
  • Vital signs monitoring
  • Clinical documentation
  • Reliable team player
  • Laboratory specimen collection
  • Adaptable

Accomplishments

  • Processed and filled over 300 prescriptions per day.
  • Completed 180 clinical hours in diagnostic and portable X-rays.

Certification

  • Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).
  • Registered Pharmacy Technician - State Boards of Pharmacy.
  • Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB).
  • Basic Life Support Certification (BLS)

Languages

English
Full Professional

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

RemoteOn-SiteHybrid

Timeline

Pharmacy Technician

CVS Pharmacy
10.2024 - 03.2025

Pharmacy Technician

Birmingham VA Medical Center
08.2023 - 06.2024

Unit Secretary

UAB
05.2023 - 09.2023

Clinical Service Representative

Piedmont Urgent Care By Wellstreet
08.2022 - 12.2022

Pharmacy Technician

Premier Drugstore
09.2021 - 05.2022

Area Manager

Nightingale Services
08.2020 - 04.2021

Pharmacy Technician

Ace Health Solutions
09.2019 - 09.2020

MEDICAL BILLING AND CODING DIPLOMA -

Virginia College

PHARMACY TECHNICIAN DIPLOMA -

Virginia College

HIGH SCHOOL DIPLOMA -

Carbon Hill High School

MEDICAL ASSISTANT DIPLOMA -

Fortis College

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