Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

LaToya Ward

Kerens,TX

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Activity Director

Kerens Care Center
Kerens, Texas
12.2021 - 07.2024
  • Collaborated with healthcare staff to assess residents' interests and needs.
  • Organized engaging recreational activities for residents to promote social interaction.
  • Trained volunteers on activity facilitation and resident engagement techniques.
  • Coordinated special events to enhance community involvement and resident participation.
  • Maintained accurate records of attendance and participation in activities and events.
  • Created monthly activity calendars with a variety of recreational options.
  • Organized events such as holiday parties, bingo nights, and movie screenings.
  • Assisted residents with physical activities such as walks and exercise classes.
  • Coordinated and published an event calendar for the facility.
  • Provided one-on-one support to those who required additional assistance.
  • Designed and led activities in crafts, music and sports.
  • Implemented activities to provide amusement and socialization for residents.
  • Facilitated group discussions on topics such as current events, health issues, and hobbies.

Activity Assistant

Legacy West Nursing Home
Corsicana, Texas
02.2019 - 12.2021
  • Assisted in planning and organizing recreational activities for residents.
  • Facilitated group games to promote social interaction among participants.
  • Engaged residents in arts and crafts to encourage creativity and expression.
  • Documented participation records for various recreational activities and events.
  • Conducted one-on-one activities with residents who require special attention.
  • Encouraged participation from residents who are reluctant to join in group activities.
  • Monitored resident behavior during recreational activities to ensure safety.
  • Helped organize special events such as birthday parties or holiday gatherings.
  • Maintained records of attendance at all scheduled activities.
  • Provided feedback on how well a particular activity was received by the participants.
  • Performed clerical duties such as filing, copying, and data entry.
  • Kept activities spaces organized, clean and tidy.
  • Enforced discipline and policies to protect safety of recreational activity participants.

Medical Assistant

GBC Medical Associates
Gun Barrel City, Texas
08.2017 - 01.2019
  • Assisted physicians with patient examinations and procedures.
  • Managed patient records using electronic health record systems.
  • Scheduled appointments and coordinated patient follow-ups efficiently.
  • Conducted vital sign assessments and documented patient information accurately.
  • Prepared examination rooms and ensured cleanliness for patient safety.
  • Educated patients on treatment plans and medication instructions clearly.
  • Processed insurance claims and verified patient eligibility diligently.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Documented notes during patient visits.
  • Collected samples from patients for laboratory testing purposes.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.

Medical Assistant/Phlebotomist Technician

Urology Center Of East Texas
Athens, Texas
08.2016 - 07.2017
  • Assisted physicians during patient examinations and procedures in a urology setting.
  • Prepared and maintained examination rooms for patient visits and treatments.
  • Collected and documented patient medical histories and vital signs accurately.
  • Educated patients on treatment plans and medication instructions effectively.
  • Sterilized instruments and ensured compliance with health safety protocols consistently.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Documented notes during patient visits.
  • Collected samples from patients for laboratory testing purposes.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Collected, labeled and stored laboratory specimens properly prior to testing.
  • Changed dressings on wounds to prevent infection and check for healing.
  • Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
  • Collected blood samples from patients following safety protocols.
  • Performed centrifugation and specimen aliquoting for sample preparation.
  • Performed venipuncture and capillary draws with precision on patients of varying ages and health statuses.
  • Flushed intravenous lines with saline to prevent blockages.

Case Manager/Medical Assistant/Receptionist

Navarro Regional Hospital/Occupational Medicine
Corsicana, Texas
11.2014 - 08.2016
  • Collaborated with insurance providers to verify coverage and benefits for services.
  • Documented patient interactions and care progress in electronic health records accurately.
  • Maintained up-to-date knowledge of occupational health regulations and compliance standards.
  • Maintained accurate case records and documentation according to agency guidelines.
  • Coordinated transportation services for clients who lacked access to reliable transportation.
  • Maintained confidentiality and adhered to professional ethics and standards.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Documented notes during patient visits.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Collected samples from patients for laboratory testing purposes.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
  • Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.

Medical Assistant/Occupational Medicine

Medical and Surgical Associates
Corsicana, Texas
04.2012 - 11.2014
  • Assisted healthcare professionals with patient examinations and medical procedures.
  • Maintained accurate patient records in electronic health record systems.
  • Prepared examination rooms and ensured cleanliness and organization.
  • Collected patient information and updated medical histories accurately.
  • Provided compassionate care and support to patients during visits.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Documented notes during patient visits.
  • Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
  • Changed dressings on wounds to prevent infection and check for healing.
  • Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.

Medical Assistant/Phlebotomist Technician

Urology Center Of East Texas
Athens, Texas
05.2008 - 04.2012
  • Assisted physicians during patient examinations and procedures in a urology setting.
  • Prepared and maintained examination rooms for patient visits and treatments.
  • Collected and documented patient medical histories and vital signs accurately.
  • Educated patients on treatment plans and medication instructions effectively.
  • Sterilized instruments and ensured compliance with health safety protocols consistently.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Documented notes during patient visits.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
  • Changed dressings on wounds to prevent infection and check for healing.
  • Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
  • Demonstrated knowledge of anatomy and physiology along with medical terminology related to phlebotomy practices.
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
  • Flushed intravenous lines with saline to prevent blockages.

Phlebotomist

Navarro Regional Hospital/Lab
Corsicana, Texas
08.2005 - 07.2006
  • Collected blood samples from patients following strict safety protocols.
  • Prepared specimens for laboratory analysis and ensured accurate labeling.
  • Maintained cleanliness of phlebotomy equipment and workstations daily.
  • Assisted patients in understanding the blood draw process and alleviated concerns.
  • Recorded patient information and test requirements in the hospital database accurately.
  • Followed infection control procedures to ensure a safe environment for patients and staff.
  • Adhered to HIPAA guidelines regarding patient privacy.
  • Performed venipuncture and other blood collection procedures according to established standards.
  • Collected specimens from pediatric, adult, geriatric, and special needs patients.
  • Prepared and packaged specimens for courier transport.
  • Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
  • Collected specimens for drug screens, paternity tests and alcohol tests.
  • Calibrated equipment according to manufacturer specifications.
  • Performed centrifugation and specimen aliquoting for sample preparation.

Substitute Teacher

Kerens ISD
Kerens, Texas
  • Managed classroom behavior and maintained a positive learning environment.
  • Collaborated with teachers to implement instructional strategies and lesson plans.
  • Assisted students with assignments and provided individualized support when needed.
  • Adapted quickly to different classroom settings and teaching styles as required.
  • Communicated effectively with students, parents, and staff regarding academic progress.
  • Supervised students during lunch, recess, and transitions between classes.
  • Implemented school policies and procedures to ensure a safe educational environment.
  • Encouraged positive behavior among students through effective communication techniques.
  • Provided classroom instruction outlined in teacher's lesson plans.
  • Enforced classroom routines to keep students on schedule and operating at consistent level.
  • Provided instruction and guidance to students in the absence of a regular teacher.
  • Monitored student progress throughout the day.
  • Supported special needs students by providing individual instruction as needed.
  • Engaged students in discussions to promote interest and drive learning.
  • Provided notes and reports on school day activities to primary teacher.
  • Requested as substitute teacher based on excellent referrals and trusted performance.
  • Ensured that each student had access to appropriate materials and resources.
  • Remained up-to-date with emergency procedures to keep students and staff safe in emergency events.
  • Administered tests and assessments according to school guidelines.
  • Answered student questions about course concepts.
  • Assisted struggling students with classroom assignments with one-on-one tutoring.

Education

Certificate - Medical Assistant

Hi-Tech Medical Institute
Irving, TX
12-2016

Certificate - Early Childhood Care and Education

Trinity Valley Community College
Athens, TX
12-2015

Phlebotomy - Phlebotomy

Navarro College
Corsicana, TX
12-2004

Some College (No Degree) - Business Administration And Management

Navarro College
Corsicana, TX

Skills

  • Activity planning
  • Volunteer training
  • Event coordination
  • Resident engagement
  • Record management
  • Patient care
  • Classroom management
  • Adaptability to change
  • Effective communication
  • Student engagement
  • Compliance

Certification

  • Early Childhood Administrator's Certificate
  • Early Childhood Education Certificate
  • Infant and Toddlers Certificate
  • School Age Certificate

Certified Nurse Aide

Certified Activity Director

Nationally Certified Medical Assistant

References

References available upon request.

Timeline

Activity Director

Kerens Care Center
12.2021 - 07.2024

Activity Assistant

Legacy West Nursing Home
02.2019 - 12.2021

Medical Assistant

GBC Medical Associates
08.2017 - 01.2019

Medical Assistant/Phlebotomist Technician

Urology Center Of East Texas
08.2016 - 07.2017

Case Manager/Medical Assistant/Receptionist

Navarro Regional Hospital/Occupational Medicine
11.2014 - 08.2016

Medical Assistant/Occupational Medicine

Medical and Surgical Associates
04.2012 - 11.2014

Medical Assistant/Phlebotomist Technician

Urology Center Of East Texas
05.2008 - 04.2012

Phlebotomist

Navarro Regional Hospital/Lab
08.2005 - 07.2006

Substitute Teacher

Kerens ISD

Certificate - Medical Assistant

Hi-Tech Medical Institute

Certificate - Early Childhood Care and Education

Trinity Valley Community College

Phlebotomy - Phlebotomy

Navarro College

Some College (No Degree) - Business Administration And Management

Navarro College

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