Summary
Overview
Work History
Education
Skills
Certification
EMPLOYEE OF THE YEAR 2024
Languages
Work Availability
Timeline
Accomplishments
Work Preference
Quote
Receptionist

Latoya white

Houston,TX

Summary

Medication Aide with proven expertise in medication management and patient support at Belmont Village Senior Living. Reduced medication errors significantly through meticulous monitoring and accurate record-keeping. Proficient in glucose monitoring and insulin administration, ensuring high-quality care and effective teamwork for improved patient outcomes.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Medication Aide

Belmont Village Senior Living
02.2020 - Current
  • Enhanced medication management by maintaining detailed records of administered doses, adverse reactions, and other pertinent information.
  • Demonstrated adaptability in managing complex cases requiring intricate knowledge of multiple medications while delivering top-quality care at all times.
  • Reduced medication errors with vigilant monitoring of patients'' vital signs and symptoms before and after administering medications.

Concierge Team Member

Belmont Village Senior Living
02.2020 - Current
  • Proactively addressed potential issues before they arose by anticipating the needs of each guest based on previous interactions or reservations history.
  • Enhanced guest satisfaction by providing personalized recommendations for dining, entertainment, and local attractions.
  • Collaborated with housekeeping staff to ensure prompt delivery of requested amenities such as extra towels or pillows.
  • Improved communication among team members by implementing new protocols for sharing information about guest preferences and requests.
  • Kept detailed records of guest preferences and requests in order to provide personalized service during future visits.
  • Maintained a clean and welcoming lobby area, ensuring guests felt comfortable upon arrival.
  • Streamlined check-in processes for increased efficiency and improved guest experience.
  • Maintained open lines of communication with all departments within the hotel, fostering a collaborative environment that allowed for seamless guest experiences.

Education

High School Diploma -

RITENOUR HIGH
9100 ST.CHARLES ROCK RD, ST.LOUIS MO 63114
05-1998

Skills

  • Problem-solving
  • Glucose monitoring
  • Insulin injection administration
  • Emergency care

Certification

  • CNA - Certified Nursing Assistant

EMPLOYEE OF THE YEAR 2024

THE EMPLOYEE OF THE YEAR '' FOR 2024, WAS A RECOGNITION OF MULTIPLE THING'S WITHIN A COMPANY.THIS HONOR IS NOT GIVEN LIGHTLY. I WAS VERY HONORED AN HUMBLED WHEN I WAS RECONIZED AS EMPLOYEE OF THE NEW,IT REFLECTS A HIGH LEVEL OF RESPECT AND ADMIRATION FROM BOTH MY PEERS AND MANAGEMENT I WAS VERY THANKFUL WHEN I WAS PRESENTED.   

Languages

English
Full Professional

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Medication Aide

Belmont Village Senior Living
02.2020 - Current

Concierge Team Member

Belmont Village Senior Living
02.2020 - Current

High School Diploma -

RITENOUR HIGH

Accomplishments

  • Contacted prior guests through email messages with information on events and happenings at the resort, which led to a [Number]% upswing in business over a six-month period.
  • Mentored newly hired personnel on customer service techniques which helped improve focus on guests and visitors.
  • Worked closely with management and carpenters to create an office space that was brighter and helped to improve overall productivity for front desk personnel.

Work Preference

Work Type

Full Time

Work Location

On-Site

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Latoya white