LaToya Williams-Turenne
Orlando,FL
Summary
Qualified and professional Behavior Therapist offering background working one-on-one in a clinical setting to provide high-quality behavioral services to individuals with developmental disabilities. Addressed specific client needs based on individual treatment plan and collected data on treatment goals. Successfully reduced problem behaviors and increased functional replacement behaviors. Committed to enhancing autonomy and quality of life among individuals and families thorough proven treatment methods.
Dedicated in supporting emotional, social and academic development of children. Trained in developmental stages and knowledgeable about offering safe, nurturing environments to boost learning. Desire to complement education-based strategies with techniques to promote overall health and wellness.
Overview
9
9
years of professional experience
Work History
Registered Behavior Technician
Brighter Journey's
11.2023 - Current
- Promoted positive interactions with children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication, and utilizing stress scales to turn emotions into concrete concepts.
- Used data collection to document patient information, progress notes, and treatment plans.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Kept accurate records by documenting progress and adhering to prescribed behavior plan.
- Supported client using principles of applied behavior analysis.
- Developed and implemented reinforcement systems to encourage positive behaviors.
Registered Behavior Technician
Hopebridge
10.2022 - 07.2023
- Developed activity plans and instructional materials to assist with treatment.
- Planned and implemented individualized interventions as part of behavior treatment plans.
- Maintained thorough clinical treatment notes.
- Discussed replacement strategies to increase desired behaviors and transfer skills to family and community providers.
- Analyzed monthly data to measure outcomes for implemented interventions.
- Designed treatment plans with observed behaviors to target interventions to decrease behaviors of concern.
- Applied behavioral analysis techniques to reduce behavioral concerns in clients.
- Collected data to identify and treat behaviors of concern for individuals diagnosed with autism spectrum disorders.
- Tracked all incoming patient information, intervention plans and patient responses to treatment.
- Assist in implementation and monitoring treatment plans that instruct clients on how to manage day-to-activities.
- Data is collected to monitor the client's progress Worked with children from age 2-9 years of age.
- Maintained progress notes on all clients and submitted billing to insurances, incident report forms, and other documents in a timely manner.
- Follow up with BCBA according to Behavior Intervention Plan or pertaining to any new behaviors
Assistant Store Manager
Calvin Klein
06.2018 - 08.2021
- Informed customers about billing procedures, processed payments and provided payment option setup assistance.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Worked with restaurant staff to develop customer service improvement initiatives.
- Delivered service and support to each customer, paving way for future business opportunities.
- Excelled in exceeding daily credit card application goals.
- Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.
- Improved service quality and increased sales by developing strong knowledge of company's products and services.
- Established and monitored KPIs to optimize company performance.
- Maintained a safe working environment by enforcing safety regulations.
- Ensured compliance with all store policies and procedures.
- Used proven customer engagement techniques to increase sales
Dick's Sporting Goods
Operations Specialist
05.2015 - 06.2018
- Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.
- Managed vendor relationships by negotiating contracts that meet organizational objectives.
- Analyzing business operations while assessing customer needs.
- Managing daily activities and business performance from all aspects of the business.
- Slashed labor costs by $20K per month by strategically managing the departmental budget.
- Recommended product changes to enhance customer interest and maximize sales.
- Collaborated with other corporate departments to develop effective business strategies.
- Contacted potential customers via telephone, email and in-person inquiries.
- Educated customers on product and service offerings.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Improved customer satisfaction by finding creative solutions to problems
Education
Master of Science - Developmental Disabilities/ABA
Nova Southeastern University
Davie, FL12.2023
Bachelor of Arts - Communications
Florida Memorial University
Opa-locka, FL12.2016
Skills
- Active Listening
- Critical Thinking
- Behavior Observation
- Interpersonal Skills Development
- Decision-Making
- Encouragement and Motivation
- Goal Setting
- Patient Needs Assessment
- Applied Behavior Analysis
- Behavior Monitoring
- Clinical Documentation
- Teamwork and Collaboration
- Process Improvement
Accomplishments
40 under 40 obtained by Florida Memorial University
40 under 40 is an prestigious award that honors rising stars and leaders who have established themselves within their careers and community.
Member of Autism Society of Florida
Autism Society of Florida is a nonprofit organization that empowers every individual with Autism Spectrum Disorder. Being a member allows you to connect with many individuals within the community, while advocating for the rights of these individuals.
Timeline
Registered Behavior Technician
Brighter Journey's
11.2023 - Current
Registered Behavior Technician
Hopebridge
10.2022 - 07.2023
Assistant Store Manager
Calvin Klein
06.2018 - 08.2021
Dick's Sporting Goods
Operations Specialist
05.2015 - 06.2018
Master of Science - Developmental Disabilities/ABA
Nova Southeastern University
Bachelor of Arts - Communications
Florida Memorial University