Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Latoya N. Brown

Human Resources and Development
Ladson,SC

Summary

  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
  • To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
  • Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

25
25
years of professional experience
8
8
years of post-secondary education

Work History

Therapeutic Assistant/Administrate Assistant

MUSC/Inpatient/Meduflex
10.2016 - Current
  • Observe patient behaviors, record their conditions and lead them in therapeutic and recreational activities
  • Chair Leader of the Therapeutic Assistant staff in Meduflex
  • Ensure staff complete there – Employee Engagement Survey, Team STEEPS, discharged survey
  • Works along with manager to help recognize each unit that has “Win” for their department
  • Lead therapy groups as well as plan, evaluate and monitor activities, and interventions
  • Compose correspondence and proof assignments to ensure accuracy of documents
  • Excellent interpersonal, organizational, and written and verbal communication skills
  • Flex pool – CDAP, Children, Adolescence , Geriatrics
  • Help lead the Engagement action planning with Meduflex
  • Engage and train new hires with the standard of behaviors and new orientation packets

Talent Acquisition Specialist

MUSC
Charleston, SC
10.2009 - Current
  • Utilized social media platforms to source potential candidates and build pipeline of qualified talent.
  • Collaborated with hiring managers to determine job requirements and understand departmental needs.
  • Compiled reports on recruiting activity to illustrate time-to-fill, cost-per-hire, and source of hire.
  • Conducted telephone and in-person interviews to assess candidate experience and qualifications.
  • Coordinated implementation of people-related services, policies and programs through departmental staff.
  • Generated and analyzed reports to monitor employee engagement and attrition trends.
  • Advocated for staff members, helping to identify and resolve conflicts.
  • Developed and monitored employee recognition programs.
  • Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.

Clinical Counselor/ Administrative Assistant

Star North Children Treatment, MUSC Mental Health, McKesson
Charleston, SC
04.2014 - 10.2016
  • Provided psychotherapy incorporating cognitive-behavioral, client-centered and play-therapy to treat wide range of psychological problems in patients.
  • Linked clients to other programs and community agencies to enhance treatment processes.
  • Formulated comprehensive diagnosis and treatment plans to facilitate and optimize follow-up by social workers by conducting thorough clinical interviews.
  • Conducted psychological assessments for adults and children to help address variety of clinical concerns and performed educational testing to inform courts of intelligence and personality assessment results.
  • Offered individual outpatient therapy to adult clients with wide range of psychological problems.
  • Scheduled, organized and delivered comprehensive presentations on effective treatment of depression, anxiety, anger and cognitive-behavioral skills to manage negative emotions.
  • Recorded client information on special flow sheets, accurately indicating suicidal precautions, sleep flow, and restraints.
  • Organized clinical interventions and treatment plans for patients suffering from chronic pain disorders.

Revision Outpatient Administrative Assistant

MUSC Mental Health
Charleston, SC
04.2014 - 10.2016
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Volunteered at local community organizations, providing assistance with day-to-day operations.
  • Applied effective time management techniques to meet tight deadlines.
  • Skilled at working independently and collaboratively in a team environment.
  • Strengthened communication skills through regular interactions with others.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Delivered services to customer locations within specific timeframes.

Healthcare Administrative (Human Resources Develop

Pathways, Ralph H. Johnson Veterans Affairs
Charleston, SC
04.2014 - 01.2015
  • Assist recruiting and hiring process, including posting job openings, reviewing resumes, conducting telephone and in-person interviews, making job offers and negotiating starting salaries
  • The importance of employment law and compliance, especially regarding employment eligibility, confidentiality, database management skills, proper maintenance of employee files, and forms management
  • The interrelationship of HR and Finance in the areas of new employee paperwork, payroll issues related to onboarding and termination, use of a payroll management database, and report generation
  • Employee benefits management issues related to plan renewal and open enrollment, benefits enrollment and termination, troubleshooting employee benefits issues, and the customer service aspect of benefits oversight.
  • Excellent communication skills, both verbal and written.
  • Paid attention to detail while completing assignments.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Developed strong communication and organizational skills through working on group projects.
  • Volunteered at local community organizations, providing assistance with day-to-day operations.

Education

Master of Arts - Human Resources & Development

Webster University
10.2013 - 10.2014

Bachelor of Science - Human Services

Springfield College
Charleston, SC
08.2011 - 05.2013

Associate of Applied Science - Medical Assist/Admin

ECPI University
Charleston, SC
09.2004 - 05.2006

High School Diploma -

R. B. Stall High School
Charleston, SC
08.1999 - 05.2003

Skills

Training and Development

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Accomplishments

  • CPR Certification July 2009-present
  • Letter of Recommendation from the Mayor May 2010
  • Receive the Act of Kindness Award from the CEO of Roper Hospital Jan 2008
  • Used Microsoft Excel to develop inventory tracking spreadsheets
  • Certified Medical Assistant- National Profession of Healthcare Association

Timeline

Therapeutic Assistant/Administrate Assistant

MUSC/Inpatient/Meduflex
10.2016 - Current

Clinical Counselor/ Administrative Assistant

Star North Children Treatment, MUSC Mental Health, McKesson
04.2014 - 10.2016

Revision Outpatient Administrative Assistant

MUSC Mental Health
04.2014 - 10.2016

Healthcare Administrative (Human Resources Develop

Pathways, Ralph H. Johnson Veterans Affairs
04.2014 - 01.2015

Master of Arts - Human Resources & Development

Webster University
10.2013 - 10.2014

Bachelor of Science - Human Services

Springfield College
08.2011 - 05.2013

Talent Acquisition Specialist

MUSC
10.2009 - Current

Associate of Applied Science - Medical Assist/Admin

ECPI University
09.2004 - 05.2006

High School Diploma -

R. B. Stall High School
08.1999 - 05.2003

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Latoya N. BrownHuman Resources and Development