Hi, I’m
Latoyia Priester
Philadelphia,PA
Summary
Experienced Environmental Service Worker with 24 years of diverse knowledge in hospital, hotel, and casino environments. Proven ability to maintain cleanliness, sanitation, and replenish supplies while efficiently managing up to 17 patient rooms daily. Demonstrated exceptional skills in scheduling, training, and performance monitoring while excelling in supervisory roles. Seeking new opportunity to leverage extensive experience in an Environmental Service Worker role.
Overview
19
years of professional experience
1
Certification
Work History
The Greater Philadelphia YMCA
Site Director of Aftercare
2023.12 - Current (9 months)
Job overview
- Facilitated conflict resolution among students using effective communication strategies that promoted understanding and respect.
- Increased parent satisfaction with aftercare program by providing regular updates on their children progress in both academics and behavioral growth.
- Trained new staff members in program procedures to ensure consistency across all classrooms enrolled in aftercare programs.
- Participated in staff meetings, case conferences, educational conferences and mandatory training to enhance professional and personal growth.
- Managed a team of aftercare staff, providing guidance, support, and feedback to ensure high-quality care for students.
- Implemented innovative enrichment activities covering topics such as art, science, physical fitness that engaged students'' interests while enhancing their overall learning experience.
Hospital of the University of Pennsylvania
Environmental Services
2022.01 - 2023.11 (1 year & 10 months)
Job overview
- Prepared and finalized comprehensive activity reports, ensuring accurate documentation of completed tasks
- Performed thorough cleaning and sanitation of areas, diligently noting completion for record-keeping purposes
- Managed replacement and disposal of soiled linens, maintaining cleanliness in outer areas and efficiently cleaning 14-17 patient rooms daily.
Live! Casino & Hotel Philadelphia/Team Clean
Environmental Services Housekeeper Supervisor
2018.01 - 2020.03 (2 years & 2 months)
Job overview
- Streamlined communication with maintenance teams and management, effectively delegating tasks for timely completion
- Orchestrated daily workflows, meticulously prioritizing tasks to maintain stringent schedules
- Enhanced guest experience by ensuring consistent restocking of room amenities, such as facial tissues
- Maintained clean and sanitary environment through daily disposal of trash and recyclables
- Led and mentored new team members, fostering commitment to high-quality service and performance.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
Holiday Inn Express - Penn's Landing, an IHG Hotel
Hotel Housekeeper
2014.02 - 2020.01 (5 years & 11 months)
Job overview
- Executed comprehensive cleaning tasks including vacuuming, window wiping, dusting, and bathroom sanitizing to ensure impeccable guest spaces
- Conducted thorough inspections of guest rooms, lobbies, and communal areas to uphold highest standards of cleanliness and orderliness
- Managed removal and pre-treatment of stains on bed sheets and towels, effectively maintaining and restoring linen conditions
- Diligently organized and replenished housekeeping carts post-shift, ensuring optimal readiness for subsequent shifts.
- Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
- Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
Girard Medical Center
Hospital Cleaner
2006.01 - 2013.01 (7 years)
Job overview
- Maintained sanitary environment for 17 rooms daily, executing tasks such as linen replacement, vacuuming, and restocking bathroom essentials
- Facilitated waste management by diligently emptying trash cans and recycling bins, ensuring reduction in odors and debris
- Ensured cleanliness and organization of storage areas and carts while maintaining well-stocked and clean restrooms for both staff and visitors
- Managed scheduling, training, and performance evaluation procedures for adverse team, ensuring optimal productivity and adherence to company standards
- Enhanced operational efficiency by introducing precise inventory management protocols, resulting in improved alignment with client needs
- Handled administrative tasks including shift reports and other crucial documentation, while also ensuring timely replenishment of employee supplies.
Education
Community College of Philadelphia , Philadelphia, PA
Associate of Applied Science from Behavior Health and Human Services
01.2018
Kaplan Career Institute , Philadelphia, PA
Diploma from Medical Assistant
01.2012
William Penn High School , Philadelphia, PA
High School Diploma
01.2009
Skills
- MS Excel
- MS PowerPoint
- MS Word
- MS Outlook
- Excellent customer service skills
- Written and verbal communication
- Use of Epic
- Hospitality Management
- Punctual, Friendly and Reliable
- 15+ years of Custodial Experience, Waxing and Detailing Floors
- Operational leadership
- Operational planning
- Facility Management
- Operations Management
- Staff Development
- Performance Improvements
Certification
Youth Service Assistant
Human Service Assistant
Timeline
Site Director of Aftercare
The Greater Philadelphia YMCA
2023.12 - Current (9 months)
Environmental Services
Hospital of the University of Pennsylvania
2022.01 - 2023.11 (1 year & 10 months)
Environmental Services Housekeeper Supervisor
Live! Casino & Hotel Philadelphia/Team Clean
2018.01 - 2020.03 (2 years & 2 months)
Hotel Housekeeper
Holiday Inn Express - Penn's Landing, an IHG Hotel
2014.02 - 2020.01 (5 years & 11 months)
Hospital Cleaner
Girard Medical Center
2006.01 - 2013.01 (7 years)
Community College of Philadelphia
Associate of Applied Science from Behavior Health and Human Services
Kaplan Career Institute
Diploma from Medical Assistant
William Penn High School
High School Diploma
Youth Service Assistant
Human Service Assistant
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