Latoyia Walker
Certified Medical Assistant
Houston,United States
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Dietetic Clerk
HCA Houston Healthcare Clear Lake
Houston, TX
10.2021 - Current
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Handled 50+ calls per day to address customer inquiries and concerns
- Maintained energy and enthusiasm in fast-paced environment
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
Janitorial Supervisor
Dave & Buster's
Houston, TX
10.2017 - 01.2019
- Trained staff on safe operation of cleaning equipment, tools, devices and chemical and cleaning agents to efficiently perform duties and reduce harm to floors, fixtures, staff and environment.
- Coordinated daily workflow through task prioritization and concise scheduling.
- Issued assignments to staff and inspected special requests and areas of concentration to encourage smooth flow of housekeeping operation
Certified Medical Assistant
Wells Urgent Care Clinic
Pasadena, TX
04.2015 - 10.2015
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Taught patients about medications, procedures and care plan instructions.
Education
Certificate - Medical Assisting
Ross Medical Education Center
Norton Shores, MI06.2012
Skills
- Data Gathering
- Verbal and Written Communication
- Attention to Detail
- Data Entry
- Problem Solving
- Multitasking and Prioritization
- American Dietetic Association
- Dietetic knowledge
- Active Listening
- Multitasking Abilities
- Time Management
- Critical Thinking
- First Aid/CPR
- Customer Service
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Dietetic Clerk
HCA Houston Healthcare Clear Lake
10.2021 - Current
Janitorial Supervisor
Dave & Buster's
10.2017 - 01.2019
Certified Medical Assistant
Wells Urgent Care Clinic
04.2015 - 10.2015
Certificate - Medical Assisting
Ross Medical Education Center
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