LaTrasia Mosley

• Enhanced patient comfort by attentively monitoring and addressing individual needs during hospital stays.
• Improved communication between nursing staff and patients by regularly updating on patient status and needs.
• Provided assistance with personal hygiene, including showering and grooming , vitals signs every 4 hours ,patient engagement.

• Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
• Upheld classroom routines to support student environments and maintain consistent schedules.
• Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
• Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
• Kept students on-task with proactive behavior modification and positive reinforcement strategies.
• Maintained day-to-day classroom management and discipline to promote learning initiatives.
• Supervised lunchroom 30 mins and recess activities. 30 mins

Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.

• Verified insurance eligibility and coverage for patients.
• Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
• Filed and maintained patient records in accordance with HIPAA regulations.
• Handled customer service inquiries in person, via telephone and through email.
• Maintained a well-organized front desk, contributing to a welcoming environment for patients and visitors.
• Assisted patients in filling out check-in and payment paperwork.
• Entered patient demographic and insurance data into electronic medical record system.
• Answered phone calls withing 3 rings

• Provided close supervision to young men to ensure a safe and respectful environment, intervened to prevent conflicts, encouraged team bonding through structured activities, shared meals together, participation in off-site trips and outdoor experiences.