LaTrayl Love
Greenwood,IN
Summary
Results-driven professional with extensive experience leading human resources teams to ensure compliance, streamline personnel communication, and optimize workforce programs. Skilled in recruitment and retention, mediation, staff training and development, and complex problem resolution. Proven track record of developing and implementing HR strategies and initiatives aligned with overall business strategy.
Overview
10
10
years of professional experience
Work History
Human Resources Manager
Wildwood Health Care Center
Indianapolis, IN
06.2020 - Current
- Created job postings, tracked applicants and maintained applicant database.
- Conducted background checks and reference checks of prospective employees.
- Identified, screened and interviewed potential employees.
- Provided guidance on labor law compliance issues such as FMLA, ADA, Title VII.
- Handled sensitive employee and company information with highest level of confidentiality and discretion.
- Initiated employee evaluation process and recommended policy changes to help staff progress toward desired readiness goals.
- Calculated and processed payroll for over 200 employees on a bi-weekly basis.
- Processed requests from employees related to direct deposit enrollment or address changes.
- Processed employee rehires, transfers, terminations and withholdings.
- Drafted job descriptions, postings, and advertisements for open positions.
- Analyzed recruitment metrics such as time-to-fill rate and cost-per-hire ratio in order to optimize processes and reduce costs.
Human Resource Director
Changes Home Health Care
Indianapolis, IN
01.2017 - 05.2020
- Oversaw payroll processing functions to ensure accuracy of payments made to employees.
- Established an effective system for tracking employee attendance records and administering disciplinary actions when necessary.
- Organized educational workshops to promote safety awareness among staff members.
- Analyzed employee performance data to identify areas of improvement and develop strategies for advancement.
- Managed recruitment, selection, onboarding and training processes for new employees.
- Created job descriptions and evaluated job classifications to ensure fair pay practices.
- Handled employee conflicts efficiently while following all company procedures.
- Supervised onboarding process for newly hired employees, including distribution of all paperwork.
Operations Manager
StaffMax USA
Indianapolis, IN
01.2015 - 01.2017
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Managed scheduling, training and inventory control.
- Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
- Connected with clients and developed strategies to achieve sales and customer service goals.
- Enforced federal, state, local and company rules for safety and operations.
- Produced SOPs to document workplace procedures and optimize productivity through standardization.
Education
Continuing Studies -
Indiana Technical College
Indianapolis, INHigh School Diploma -
Merrillville High School
Merrillville, INSkills
- Employee Handbook Development
- Leadership Development
- Benefits Administration
- Recruitment
- Employee Onboarding
- Policy Enforcement
- New Employee Orientation
- Payroll Administration
- Employee support
- Background Checks
- Recruitment and hiring
- Employee Retention
- Microsoft Office and Docusign
- Training programs
References
Available Upon Request
Timeline
Human Resources Manager
Wildwood Health Care Center
06.2020 - Current
Human Resource Director
Changes Home Health Care
01.2017 - 05.2020
Operations Manager
StaffMax USA
01.2015 - 01.2017
Continuing Studies -
Indiana Technical College
High School Diploma -
Merrillville High School
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