LATRECE ETHERIDGE
Brooklyn
Summary
Able to effectively self-manage during independent projects, as well as collaborate in a team setting. Enthusiastic and reliable Sales Associate, dedicated to providing excellent customer service with a smile. Dedicated to identifying customer needs and delivering effective solutions to all problems. Excellent time management skills combined with a superior knowledge of the customer service industry.
Experienced with conducting surveillance and managing access control to prevent unauthorized entry. Utilizes strong observational skills to identify and address potential security threats effectively. Knowledge of emergency response procedures, ensuring swift and appropriate action during incidents.
Overview
7
7
years of professional experience
Work History
Security Officer
Mulligan Security Corp
10.2024 - Current
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Home Health Aid
Caring Professionals Home Care Agency
09.2018 - 06.2024
- Provided compassionate and attentive care to a client with a complex medical condition, resulting in an increased sense of safety and security
- Assisted a client with daily living activities, including meal preparation, personal hygiene, and medication reminders
- Developed a care plan that accurately reflected the client's needs and preferences, resulting in an improved quality of life
Floor attendant
Admirals club
12.2022 - 09.2023
- Monitored lounge area and stock room to ensure all areas were clean and organized
- Maintained a clean and organized store environment, resulting in a higher customer experience
- Resolved customer complaints in a timely and professional manner, resulting in happy customers
- Provided excellent customer service to all customers, resulting in higher customer satisfaction rate
Kitchen Porter
Delta Sky Club
01.2022 - 10.2022
- Removed garbage and waste, ensuring that all kitchen areas were clean and tidy at all times
- Sorted and washed dishes, cutlery, and cooking utensils, ensuring that all items were clean and ready for use
- Stocked and replenished kitchen supplies to ensure all ingredients were available for the kitchen team
- Cleaned and sanitized kitchen equipment and surfaces in accordance with health and safety standards
- Followed best practices for safe food handling and storage to ensure food quality and freshness
Sales Associate
Modell's Sporting Goods
11.2019 - 07.2020
- Analyzed customer feedback and suggested strategies for improving customer experience
- Greeted and helped customers to find their desired products, resulting in increased sales
- Maintained a clean and organized store environment, resulting in a higher customer experience
- Processed payments accurately and efficiently, resulting in minimal errors in transactions
- Resolved customer complaints in a timely and professional manner, resulting in happy customers
Hostess
Sammy's Shrimp Box
04.2018 - 04.2019
- Handled customer feedback and complaints gracefully and professionally
- Ensured that the restaurant was clean, neat, and well-maintained at all times
- Answered phones, took reservations, and answered customer inquiries in a friendly and professional manner
- Collaborated with the kitchen staff to ensure orders were fulfilled quickly and accurately
- Prepared menu items and drinks as requested by guests
Resident Assistant
Bay Park Nursing Home
09.2017 - 02.2018
- Responded to emergency situations in a timely and professional manner
- Conducted regular room inspections to ensure compliance with housing policies and regulations
- Reported changes in patient condition to nursing staff in a timely manner
- Monitored vital signs and reported changes to the physician, ensuring prompt medical attention when needed
Education
General Equivalency Diploma -
New York09.2016
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
Details
New York City, NY, 929-629-3209, latreceetheridge93@gmail.com
Timeline
Security Officer
Mulligan Security Corp
10.2024 - Current
Floor attendant
Admirals club
12.2022 - 09.2023
Kitchen Porter
Delta Sky Club
01.2022 - 10.2022
Sales Associate
Modell's Sporting Goods
11.2019 - 07.2020
Home Health Aid
Caring Professionals Home Care Agency
09.2018 - 06.2024
Hostess
Sammy's Shrimp Box
04.2018 - 04.2019
Resident Assistant
Bay Park Nursing Home
09.2017 - 02.2018
General Equivalency Diploma -
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