LaTrenica Huckleberry
Chicago,IL
Summary
Administrative Assistant with excellent organizational, phone etiquette and data entry skills plus six years of retail customer service. Seeking a new opportunity in an administrative position.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
Saint Angela School
Chicago, IL
10.2023 - Current
- Aided students in accessing essential items such as headphones, band aids, medication, and contacting their families
- Answered phone, took messages, and transferred call to appropriate person
- Collected tuition payments and event fees from parents
- Created Google spreadsheets to facilitate registration for new school year by grade; recorded student and parent information for workshop on high school preparation
- Entered Aftercare and tuition payments into FACTS system
- Greeted students, parents and visitors, in person and over the phone, answering questions, and referring inquiries
- Organized mail and placed in staff's mailboxes; and organized student and parent files by alphabetical and numerical order
- Resolved copier machine malfunctions including paper jams and toner cartridge replacements; communicated technical issues to IT Technician via calls and emails
- Scheduled tours for new families with Director
- Submitted eye and dental exams data to IWAS from Microsoft Excel spreadsheet
- Updated parents and students information, printed progress and report cards and entered tardies in PowerSchool
- Utilized Google Docs to develop a new academic year calendar
- Utilized scanning technology and email systems to ensure timely delivery of report cards and test scores to admissions departments
Customer Service Captain
CVS Pharmacy
Chicago, IL
05.2017 - 08.2023
- Answered customer's questions in person and over the phone about items, sales and photo
- Checked in vendors and tracked inventory by scanning items and invoices
- Completed inventory by scanning and counting items and corrected errors in computers
- Directed customers to pharmacy staff for concerns or questions regarding over-the-counter medication and dietary supplements
- Executed various cashiering duties, such as processed transactions, refunds, money orders and Money Gram
- Greeted customers with friendly greeting and offered help finding items
- Helped pharmacy staff by checking inventory for particular health products such as vitamins, cough syrups, and pain relievers
- Maintained a clean, orderly and sanitary space by cleaning registers and bathrooms, vacuuming floors and stocking shelves
- Organized, removed and placed weekly sales tags and processed damages and setup new planograms
- Processed incoming/outgoing UPS packages for pick up and drop off
- Trained new clerks, managers and pharmacy technicians on new procedures, daily tasks and cashiering duties
Intern
Segundo Ruiz Belvis Cultural Center
Chicago, IL
07.2016 - 08.2016
- Assisted co-workers in making calls to clients to encourage donations for Segundo Ruiz Cultural Center
- Created inventory lists of office supplies and instruments in Excel spreadsheet
- Exported Excel spreadsheet information into company's database to update client's information
- Handled setup and organization of tables and chairs during events
Administrative Assistant
Austin People's Action Center
Chicago, IL
09.2014 - 12.2014
- Answered callers' questions, took messages and direct calls to appropriate person
- Assisted in sign up for Christmas Store using Excel to help community receive gifts
- Copy, fax, scan, prepare and update documents in company's filing system
- Made reminder calls to participants about Christmas Store
- Scheduled appointments for seminars
Education
Associate of Arts - Human Sciences
Harold Washington College
Chicago, IL12.2016
Skills
- Microsoft Office and Google Suite
- Clerical
- Administrative Support
- Scheduling
- Positive Attitude
- Multitasking
- Organization
- Teamwork
Certs
Certificate of Achievement, Beauty Industry Essentials, Fashion Institute of Technology, 02/2020, New York, New York
Timeline
Administrative Assistant
Saint Angela School
10.2023 - Current
Customer Service Captain
CVS Pharmacy
05.2017 - 08.2023
Intern
Segundo Ruiz Belvis Cultural Center
07.2016 - 08.2016
Administrative Assistant
Austin People's Action Center
09.2014 - 12.2014
Associate of Arts - Human Sciences
Harold Washington College
Similar Profiles
Jai LatimoreJai Latimore
Dean of Students at Villa Angela Saint Joseph High SchoolDean of Students at Villa Angela Saint Joseph High School
Kelsey NelsonKelsey Nelson
Catechism Teacher at Saint Angela Catholic SchoolCatechism Teacher at Saint Angela Catholic School
Thomas J. Hill, Jr.Thomas J. Hill, Jr.
Resource Officer at Villa Angela Saint Joseph High SchoolResource Officer at Villa Angela Saint Joseph High School
Ava Jane Glenski VillanuevaAva Jane Glenski Villanueva
Translator at Self-employedTranslator at Self-employed
Bhavya Sri PendyalaBhavya Sri Pendyala
FSQ Specialist at Flying Food GroupFSQ Specialist at Flying Food Group