Latrentis Turner
Anniston,AL
Summary
Dynamic professional with extensive experience in the online grocery industry, excelling in inventory management, order processing, and customer service. Strong focus on team collaboration and adaptability to evolving business needs, consistently delivering accurate and timely order fulfillment. Known for reliability and a results-driven approach, contributing to streamlined operations and enhanced customer satisfaction. Committed to leveraging skills to drive efficiency and support organizational growth in a fast-paced environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Online Grocery Associate
Walmart
Jacksonville, AL
09.2025 - 05.2026
- Managed online grocery order fulfillment, ensuring accuracy and timeliness in delivering customer orders.
- Trained new associates on best practices for online grocery operations and customer service standards.
- Analyzed customer feedback to identify areas for service enhancement, driving improvements in satisfaction rates.
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Tracked substitutions and informed customers of changes.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
Quality Inspector
MS Companies
Lincoln
06.2022 - 08.2025
- Inspected products to ensure compliance with quality standards and specifications.
- Collaborated with production teams to resolve quality issues in real-time.
- Documented inspection results and maintained accurate quality records.
- Trained new inspectors on established quality control processes and procedures.
- Implemented process improvements that enhanced overall product quality and efficiency.
Camp Leader
YMCA of Calhoun County
Anniston
01.2021 - 05.2025
- Led daily activities and programs, ensuring engagement and safety for all participants.
- Developed and implemented age-appropriate curriculum to enhance camper learning experiences.
- Trained and mentored junior staff, fostering a collaborative team environment.
- Monitored camper behavior, addressing issues promptly to maintain a positive atmosphere.
- Facilitated communication with parents regarding camper progress and concerns.
- Evaluated program effectiveness through feedback and adjusted strategies for improvement.
- Promoted inclusivity by adapting programs to meet diverse needs of campers.
- Collaborated with fellow camp leaders to create a positive and inclusive environment for all camp attendees.
- Communicated with parents, staff and teachers regarding children or program issues.
- Led groups of children safely through variety of camp activities.
Server
Cracker Barrel
Oxford
04.2022 - 06.2022
- Delivered exceptional customer service in high-volume dining environments.
- Managed multiple tables efficiently, ensuring timely order processing and delivery.
- Collaborated with kitchen staff to ensure accurate order fulfillment and presentation.
- Handled customer inquiries and complaints promptly, enhancing guest satisfaction.
Education
Bachelor of Science - Social Work
Jacksonville State University
Jacksonville, AL12-2026
Associate of Applied Science - General Studies
Gadsden State Community College
Gadsden, AL12-2025
High School Diploma -
Alexandria High School
Alexandria, AL05-2022
Skills
- Skilled in child interaction
- Effective empathy skills
- Maintaining composure
- Proven leadership ability
- Effective team contributor
- Adaptability to change
- Complaint resolution
- Order accuracy
- Heavy lifting
- Online order processing
- Upbeat and outgoing attitude
- Relationship building
- Can get along with anyone
- Customer engagement
- Flexible scheduling
Certification
- Microsoft Specialist in Word
- Microsoft Specialist in PowerPoint
- -ACT Work Keys Certification
- -2024 Child Abuse Mandated Reporters Training (Alabama Dept. of Human Resources)
Timeline
Online Grocery Associate
Walmart
09.2025 - 05.2026
Quality Inspector
MS Companies
06.2022 - 08.2025
Server
Cracker Barrel
04.2022 - 06.2022
Camp Leader
YMCA of Calhoun County
01.2021 - 05.2025
Bachelor of Science - Social Work
Jacksonville State University
Associate of Applied Science - General Studies
Gadsden State Community College
High School Diploma -
Alexandria High School