Latreyana Hills
Tampa,Fl
Summary
- I am a hard working, honest individual. I am a good timekeeper, always willing to learn new skills. I am friendly, helpful and polite, have a good sense of humour. I am able to work independently in busy environments and also within a team setting. I am outgoing and tactful, and able to listen effectively when solving problems. I am well organized and always plan ahead to make sure I manage my time well. I am a Dedicated truck driver with over five years of experience in long-haul and regional transportation. Proficient in loading and unloading cargo, inspecting vehicles and maneuvering in tight spaces. Possesses a valid Class A CDL and clean driving record.
Overview
14
14
years of professional experience
Work History
Driver
Shell Gas
04.2023 - Current
- Perform pre-trip/post-trip inspections to ensure delivery vehicles meet DOT requirements and equipment is in good operating condition
- Record fuel transactions with mobile app
- Responsible for delivery of fueling services at customers site locations.Safely driving loaded and empty fuel trucks of various sizes, makes/models.Properly loading and unloading at terminals
- Handling, hooking, and unhooking hoses.Operating pumps and valves for loading and unloading, both on and off the truck.Safely filling tanks using various size hoses, nozzles, and fittings; safely using pipe wrenches, crescent wrenches, hammers, and other tools.Maintain professionalism through working courteously with various supervisor, dispatchers, fellow co-workers and customers.Required to follow Standard Operation Procedures without deviation.Required to adhere to safety requirements.
Bus Operator
Hart (Hillsborough Area Transit)
03.2020 - 04.2023
- Operated bus, answered passenger questions, cleaned bus, collected fares, transported passengers, performed condition checks, completed paperwork, reported accidents or incidents, provided courteous assistance to passengers.
USPS
USPS
04.2018 - 03.2020
- Assisted in supply and slip rooms, operated office equipment, removed filled sacks and pouches, separated outgoing bulk mail, delivered mail.
Careplus Health Plans Inc - Clearwater Fl
Careplus Health Plans Inc
11.2017 - 04.2018
- Handled and resolved dental billing issues, contacted insurance companies, analyzed claim issues, managed denials and appeals, worked with various insurance payers.
247- Intouch Contact Centers
247- Intouch Contact Centers
01.2016 - 11.2017
- Addressed customer service inquiries, provided accurate information, directed inbound calls, achieved customer satisfaction rating, cross-trained staff members.
Walmart (Customer Service)
Walmart
12.2014 - 12.2015
- Maintained large sums of money, implemented health and safety guidelines, delivered excellent customer service.
General Dynamics (Seasonal)
General Dynamics
07.2013 - 12.2014
- Delivered Medicare information to callers, provided responses to inquiries, followed policies and procedures, assisted with online applications, maintained knowledge of regulations and policies, reported problems.
Burger King Crew Member (Manager)
Burger King
08.2012 - 12.2014
- Reorganized sales floor, addressed customer inquiries and resolved complaints, handled schedules, maintained transaction records, wrote supply requests, trained staff, motivated sales employees, analyzed marketing information, stocked inventory, directed and supervised employees.
Office assistant
Boys and girls club (Seasonal)
05.2010 - 07.2010
- Directed phone calls, assisted parents with questions, sorted mail, organized files, made photocopies, sent and received faxes, filed records.
Education
Undergraduate - Nursing
Hillsborough Community College
Tampa, FL06.2018
Skills
- Excellent Microsoft Office Software skills
- Excellent math skills
- Excellent verbal and written communication skills
- Customer Service
- Clean Driving Record
- Problem-Solving
- Safe Driving Practices
- Punctual and Reliable
- Patience and understanding
- City and non-city driving
- Flexible Schedule
- GPS and route planning
- Loading and unloading
- Traffic laws knowledge
- Safety Protocols
- Defensive Driving
- Safety Management
- Route Planning
- Navigational Systems and GPS
- Route Management
- Transportation
- Traffic Law Observation
- Commercial driving
- Vehicle Maintenance
- Passenger transportation
- Relationship Building
- DOT Compliance
- Shipping and packaging
References
- Sandra Green, (813)-500-9144
- Gregory Lewis, (813)965-0134
Timeline
Driver
Shell Gas
04.2023 - Current
Bus Operator
Hart (Hillsborough Area Transit)
03.2020 - 04.2023
USPS
USPS
04.2018 - 03.2020
Careplus Health Plans Inc - Clearwater Fl
Careplus Health Plans Inc
11.2017 - 04.2018
247- Intouch Contact Centers
247- Intouch Contact Centers
01.2016 - 11.2017
Walmart (Customer Service)
Walmart
12.2014 - 12.2015
General Dynamics (Seasonal)
General Dynamics
07.2013 - 12.2014
Burger King Crew Member (Manager)
Burger King
08.2012 - 12.2014
Office assistant
Boys and girls club (Seasonal)
05.2010 - 07.2010
Undergraduate - Nursing
Hillsborough Community College
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