Adept at patient care coordination and medication administration, I significantly enhanced client satisfaction at Jovic Homes. My expertise in healthcare regulations and strong professional boundaries led to a streamlined documentation process and improved team performance. Skilled in both direct patient care and behavior redirection, I fostered trust and safety, achieving notable results in client wellbeing.
Hi, I’m
Latrice Barnes
Spring,TX
Summary
Overview
8
years of professional experience
Work History
Jovic Homes
Lead Direct Care Staff Member
05.2022 - Current
Job overview
- Developed individualized care plans to address specific needs and improve overall wellbeing.
- Managed daily operations of the facility, ensuring efficient use of resources and adherence to regulations.
- Served as a role model for staff members by demonstrating exceptional professionalism and commitment to excellence.
- Coordinated transportation arrangements for clients'' appointments or recreational outings.
- Monitored medication administration, ensuring accurate dispensing and timely adherence to prescriptions schedules.
- Established strong relationships with clients'' families, fostering open communication channels for collaborative decisionmaking.
- Promoted a safe and comfortable environment for clients, resulting in increased trust and rapport.
- Facilitated group activities that promoted social interaction and skill development among clients.
- Streamlined documentation processes, resulting in more accurate and timely recordkeeping.
- Supported clients during community outings, promoting independence while prioritizing safety precautions at all times.
- Enhanced client satisfaction by providing consistent and high-quality direct care services.
- Addressed any concerns or incidents promptly, implementing corrective actions as necessary to prevent future occurrences.
- Trained new staff members on best practices for direct care, leading to improved team performance.
- Maintained clean, safe, and well-organized patient environment.
Mercy Healthcare Services
Caregiver, Special Needs
04.2019 - 04.2022
Job overview
- Prepared meals and snacks and fed clients.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced the quality of life for special needs individuals by providing personalized care and attention.
- Assisted clients in achieving their daily goals by offering physical support and emotional encouragement.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Developed strong relationships with clients and families, fostering trust and open communication regarding care plans.
Sodexo
Lounge Attendant
01.2019 - 04.2019
Job overview
- Provided support during special events in the lounge, helping create memorable experiences for attendees.
- Facilitated smooth transitions between shifts by effectively communicating pertinent information to incoming colleagues.
- Coordinated efforts with catering staff to ensure timely delivery of fresh food items according to guest preferences.
- Managed high-volume periods with ease, prioritizing tasks while maintaining a friendly demeanor towards guests.
Walmart
Customer Service Representative
01.2017 - 10.2018
Job overview
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Lone Star College SystemSpring, TX
Associates Of Arts from Psychology
05.2023
University Overview
Skills
- Professional boundaries
- Patient Care Coordination
- Healthcare regulations
- Client assessment
- First-aid and CPR
- Transportation
- Client documentation
- Direct Patient Care
- Medication Administration
- Behavior redirection
Timeline
Lead Direct Care Staff Member
Jovic Homes
05.2022 - Current
Caregiver, Special Needs
Mercy Healthcare Services
04.2019 - 04.2022
Lounge Attendant
Sodexo
01.2019 - 04.2019
Customer Service Representative
Walmart
01.2017 - 10.2018
Lone Star College System
Associates Of Arts from Psychology
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