Latrice Goode

General responsibilities: As a crucial member of the AHC team, I provide case management services to the residents of MonteVerde Apartments, an independent living community for those aged 55 and older with varying levels of need. Some of my responsibilities involves implementing programs, connecting residents with necessary community resources, and coordinating social activities, educational programs, and health and wellness initiatives.

My specific responsibilities include, but are not limited to, the following :

1. Case Management: Providing comprehensive case management services to all residents, including intake assessment, benefit assessment, goal setting, development of long and short-term case management plans, progress monitoring, advocacy, and referrals to Baltimore City Resources. I also assist residents in completing forms and applications and empower them to access appropriate agencies.

2. Program and Activity Management: Identifying the needs of the older adult population and planning and implementing workshops, programs, and activities to address those needs and implementing programs designed to decrease isolation and support older adults with aging in place, focusing on health and wellness.

3. Resident Communication and Program Recruitment: Maintaining positive communication with residents about programs, activities, services, and other aspects of living in the apartment community. Producing a monthly newsletter with an accurate calendar of events and opportunities. Coordinating with property management to facilitate monthly resident meetings to discuss concerns, gather input about programming decisions, and recruit residents to participate in programs.

4. Partnership Development: Building partnerships with organizations and community partners to bring relevant workshops, programs, activities, and opportunities to the community and creating memoranda of understanding with partners and vendors in consultation with the Program Manager to ensure compliance with accounting and risk management best practices and clear communication with all parties involved in the partnerships.

5. Recruitment of Resident Volunteers: Recruiting residents to work as facilitators to help meet other community needs and supporting resident volunteers by providing curriculum, when appropriate, and all other necessary program and activity materials.

6. Program Budget Management: Using allocated program funds based on participation data and other input from residents to provide various popular programs and valuable services without overspending and providing accurate and timely documentation of all expenses.

7. Data Collection and Management: Using the AASC Online Database to record data on resident assessments, programming, activities, and case management. Producing monthly reports on time each month and other reports as requested.

8. Community Space and Equipment Maintenance: Ensuring the community room and computer center are presentable after each program and activity and coordinating technical support for adjustments and repairs, as necessary, and upgrades, as needed, to maintain computer equipment.