Summary
Overview
Work History
Education
Skills
Timeline
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Latrice Hayes

Atlanta,GA

Summary

Passionate and experienced in healthcare and customer service with a proven track record of bringing forth the necessary skills and work ethic to support productivity and efficiency in a busy healthcare environment. Adept in effectively managing day-to-day operations to ensure positive staff morale and patient satisfaction.

Overview

7
7
years of professional experience

Work History

Volunteer

Hope Atlanta
01.2024 - 08.2024
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve over 100 families in need.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.

Dispatcher

Power Freight
06.2020 - 12.2022
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of 30 fleet vehicles.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
  • Maintained accurate records of all dispatched calls, improving data tracking for future analysis.

CNA

Georgia Home Health
05.2017 - 03.2020
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.

Education

Associate of Science - Pre-nursing

Georgia State University
Atlanta, GA
12.2024

Skills

  • Patient Care
  • Vital signs monitoring
  • Medical terminology knowledge
  • Compassion and Empathy
  • Compassionate communication
  • Positive Attitude
  • Teamwork and Collaboration
  • Organized and Efficient

Timeline

Volunteer

Hope Atlanta
01.2024 - 08.2024

Dispatcher

Power Freight
06.2020 - 12.2022

CNA

Georgia Home Health
05.2017 - 03.2020

Associate of Science - Pre-nursing

Georgia State University

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Latrice Hayes