Latrice Lawrence
Hacienda Heights,Ca
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level human resource position. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
Work History
Substitute Teacher
The Education Team
01.2023 - Current
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
Cashier and Customer Returns Processor
JC Penny Co
10.2021 - 01.2022
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Processed returns and exchanges, adhering to company policies while prioritizing customer satisfaction.
Community Health Worker
Cayenne Wellness Center & Children’s Foundation
03.2020 - 07.2020
- Addressed patient concerns and provided support to vulnerable demographics.
- Managed enrollment, transportation, and paperwork for individuals to take advantage of community resources.
- Increased awareness of available resources by organizing and participating in community health fairs and events.
Administrative Assistant and Finance Assistant
Inland Empire Concerned African American Churches
02.2014 - 02.2016
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Managed office inventory and ordered new supplies when items were running low.
- Increased efficiency with thorough maintenance of financial records and documentation.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Assisted development and implementation of new administrative procedures.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Implemented new office setup.
Bookstore Assistant
San Bernardino Valley College
09.2014 - 02.2015
- Organized stockroom materials effectively to optimize space utilization while keeping shelves well-stocked for easy browsing accessibly by patrons throughout their visit.
- Assisted customers with locating desired titles or suggesting alternatives based on personal preferences or interests.
- Contributed to positive store atmosphere with excellent customer service skills and a welcoming demeanor.
- Managed cash register transactions efficiently, ensuring accuracy in financial reporting and minimizing discrepancies.
- Assisted in increasing store revenue through effective merchandising and display strategies.
- Processed payments and returns on company POS system using proper cash-handling procedures.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Education
Master of Arts - Leadership
09.2023
- GPA3.2
Bachelor of Arts - Sociology
10.2020
Community Health Worker Certification - Community And Mental Health
01.2016
POST Certification (911 Public Safety Dispatching) - Criminal Justice
11.2007
Basic training for new dispatchers. Topics include but are not limited to professional orientation and ethics, criminal justice system, interpersonal communication, telephone technology and domestic violence. This course satisfies Peace Officers Standards and Training (POST) requirements for basic training of public safety dispatchers.
Skills
- Classroom Management
- Adaptable
- Relationship building and management
- Student Engagement
- Organizational abilities
- Health Education
- Public outreach
- Service Coordination
- Stock replenishment
- Customer Service
- Data Entry
- Administrative Support
- Active Listening
- Problem-solving abilities
- Retail store support
- Computer Skills
- Time Management
- Calendar Management
- Teamwork and Collaboration
- Friendly, Positive Attitude
- Returns processing
- Cash Register Operations
- Leadership Qualities
- Student leadership
- Strong Communication Skills
Timeline
Substitute Teacher - The Education Team
01.2023 - Current
Cashier and Customer Returns Processor - JC Penny Co
10.2021 - 01.2022
Community Health Worker - Cayenne Wellness Center & Children’s Foundation
03.2020 - 07.2020
Bookstore Assistant - San Bernardino Valley College
09.2014 - 02.2015
Administrative Assistant and Finance Assistant - Inland Empire Concerned African American Churches
02.2014 - 02.2016
Grand Canyon University - Master of Arts, Leadership
Ashford University - Bachelor of Arts, Sociology
African American Health Coalition - Community Health Worker Certification, Community And Mental Health
San Bernardino County Sheriff Training Academy - POST Certification (911 Public Safety Dispatching), Criminal Justice