Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Latrice Whitfield

Jonesboro,GA

Summary

Bringing over 20 years of comprehensive experience in the multifamily industry, with strong expertise in financial management. This includes not only proficiently operating within budgetary constraints, but also developing and overseeing detailed budgets to ensure financial success and operational efficiency.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Floating Community Manager

Peak Living
Atlanta, GA
05.2024 - Current
  • Floating Community Manager – Provide managerial support to 20 communities across the Atlanta region.
    Generate daily activity reports, monitoring traffic flow, leases, move-ins, move-outs, lease renewals, and work order completion.
    Conduct a comprehensive market analysis, gathering data on competing communities, and developing strategic move-in incentives.
    Collaborate closely with the Regional Vice President to align operational goals.
    Develop and curate content for social media platforms to engage residents, and promote community involvement.
    Effectively manage multiple projects simultaneously, ensuring timely completion, and adherence to deadlines.

Community Manager

Belle Vista- DayRise Residential
Lithonia, GA
10.2019 - 05.2024
  • Consistently deliver exceptional customer service to residents, resulting in reduced turnover, and increased retention. Oversee the lease renewal program to maximize resident retention.
    Effectively supervise a team of eight employees, handling employee relations, conducting ongoing training and coaching on best practices and protocols, and performing regular performance reviews.
    Drive year-over-year revenue growth, and rent roll increases, while improving Net Operating Income (NOI) through strategic rent growth and expense management.
    Develop and manage annual budgets. Support the team during interior renovations and property rehabilitation projects by ordering supplies, scheduling services, assigning maintenance personnel for installations and punch work, and inspecting final outcomes to ensure quality.

Community Manager

Evergreen Commons- Balfour Beatty
Union City, GA
06.2017 - 10.2019
  • Develop, implement, and manage daily, weekly, and monthly activities to ensure the community meets its occupancy and financial objectives.
    Collaborate consistently with Regional Property Managers and Vice Presidents to align on goals and performance metrics.
    Enhance resident satisfaction and retention by promptly addressing complaints, inquiries, and requests, and taking appropriate action to resolve service issues effectively.
    Ensure timely collection and posting of rent and fees, manage financial bank deposits, and prepare and review monthly financial status reports to track and maintain fiscal health.

Community Manager

Terraces at Brookhaven- Star Residential
Brookhaven, GA
01.2015 - 06.2017
  • Enhanced Net Operating Income (NOI) through strategic rent growth and effective expense management.
    Consistently provided exceptional customer service to residents, leading to reduced turnover and increased retention.
    Fostered and maintained strong, positive relationships with vendors and contractors to ensure seamless operations and service delivery.

Community Manager

Terraces at Brookhaven- Tribridge Residential
Brookhaven, GA
05.2013 - 01.2015
  • Conducted routine inspections of all buildings, common areas, and vacant units, identifying potential capital repair projects.
    Prepared and submitted monthly reports in a timely manner, including accruals, reclassifications, variance reports, executive summaries, and owner reports.
    Developed the annual budget and managed operations within budgetary constraints to optimize Net Operating Income (NOI).

Education

Business Administration

Southern New Hampshire University
Hooksett, NH

Skills

  • Certified Apartment Manager (CAM)
  • Certified Pool Operator (CPO)
  • Proficient in Microsoft Office
  • Yardi proficiency
  • Knowledgeable in Yieldstar, Rent Maximizer, Knock, ILM, MRI, Rent Cafe, AMSI, OPs and BI
  • Onesite proficiency
  • Strong communication skills
  • Tenant and eviction laws
  • Conflict handling
  • Payment processing
  • Daily operations management
  • Administrative skills
  • Team training
  • Highly professional
  • Income and expense management

Certification

  • Certified Apartment Manager (CAM)
  • Certified Pool Operator (CPO)

Timeline

Floating Community Manager

Peak Living
05.2024 - Current

Community Manager

Belle Vista- DayRise Residential
10.2019 - 05.2024

Community Manager

Evergreen Commons- Balfour Beatty
06.2017 - 10.2019

Community Manager

Terraces at Brookhaven- Star Residential
01.2015 - 06.2017

Community Manager

Terraces at Brookhaven- Tribridge Residential
05.2013 - 01.2015

Business Administration

Southern New Hampshire University

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