Latrice Wright
Atlanta,GA
Summary
Highly motivated and results-oriented Associate Project Manager with 28 years of experience in revenue cycle management and business consulting. Proven ability to manage complex projects, deliver results on time and within budget, and collaborate effectively with cross-functional teams. Skilled in project planning, execution, monitoring and risk management. Seeking a challenging position to leverage CAPM skills and revenue expertise to optimize healthcare operations and improve finance performance.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Revenue Cycle Business Consultant
Consulting Firm (DKT Medical Billing Services LLC)
04.2021 - 03.2024
- Led and managed multiple revenue cycle improvement projects, focusing on streamlining processes, optimizing workflows, and enhancing efficiency.
- Analyzed data, identified bottlenecks, and developed recommendations for process improvement.
- Collaborated with cross-functional teams (coding, billing, claims and denial management) to implement process changes and ensure successful project completion.
- Developed and delivered training materials to staff on new processes and procedures.
- Monitored project progress, identified potential risks, and implemented mitigation strategies.
- Contributed to quantifiable achievement improvement through successful project implementation.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Associate Project Manager
Loyola Medical Center, Consulting Firm (Med-SR)
08.2018 - 04.2021
- Assisted project managers with various tasks, including project planning, task scheduling, risk identification, and resource allocation.
- Created and maintained project documentation such as work breakdown structures (WBS) and Gantt charts.
- Monitored project progress and communicated updates to stakeholders.
- Gained valuable experience in applying project management principles and methodologies.
- Partnered with project team members to identify and quickly address problems.
- Developed and implemented project plans and budgets to ensure successful execution.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Learned and adapted quickly to new technology and software applications.
- Passionate about learning and committed to continual improvement.
- Assisted in development of training materials to improve associate project manager skillsets within organization.
- Developed and maintained project documentation for reliable records.
Healthcare Revenue Cycle Management
The HCI Group
07.2016 - 08.2018
- Verifying patient insurance coverage and eligibility for services.
- Obtaining authorization for procedures and services as required by insurance companies.
- Assigning accurate medical codes to services rendered based on diagnosis and procedures performed.
- Submitting claims electronically or by paper to insurance companies for reimbursement.
- Identifying and resolving denied claims, including pursuing appeals when necessary.
- Generating reports on various RCM metrics, such as claim submission times, denial rates, and collection efficiency.
- Answering patient inquiries regarding billing and insurance coverage.
- Ensuring adherence to all healthcare coding and billing regulations.
- Participating in or leading RCM improvement projects.
- Training new staff members on RCM processes and procedures.
- Proven ability to learn quickly and adapt to new situations.
- Strengthened communication skills through regular interactions with others.
Medical Coding and Billing Specialist
Northside Hospital
11.2015 - 07.2016
- Submitting claims to insurance companies for reimbursement using medical coding information.
- Verifying patient insurance eligibility and benefits before services are rendered.
- Following up on denied claims and appealing them if necessary.
- Managing patient accounts, including collecting co-pays and deductibles.
- Assigned accurate medical codes to diagnosis, procedures and treatments based on ICD-10 and CPT codes.
- Analyzing medical records and physician notes to extract relevant details for accurate coding.
- Stayed updated on coding guidelines and regulations to ensure compliance.
- Correctly coded and billed medical claims for various hospital and nursing facilities.
- Followed exact procedures for handling transfers and other releases of medical records.
Education
Certificate -
Project Management Institute (PMI)
Philadelphia, PA07.2023
Certificate - Certified Associate Project Management (Asana)
Emory University
Atlanta, GA07.2023
Associate of Arts - Social Work
Atlanta Metropolitan State College
Atlanta, GA05.2023
Certificate - Certificate Professional Coders (CPC)
American Academy of Profess Coders
Salt Lake City, UT06.2018
Certificate - Certified Patient Account Representative
Healthcare Financial Management Association
Downers Grove, IL05.2002
Skills
- Quantitative skills
- Issue Research
- Analytical Thinking
- Project restructuring
- Planning and execution
- Project Planning
- Data Analysis
- Conflict Resolution
- Relationship Building
- Multitasking
- Task Prioritization
- Revenue Generation
- Project Management
- Continuous Improvement
- Organizational Development
Accomplishments
- Availity, Cerner, Asana, EPIC, Nextgen, EClinical Works, Xifin, Centricity, Athena, Meditech, Medical Manager, Optum 360 Emdeon, Encoder Pro, etc
Technical Skills:
Certification
Certified Professional Coder (CPC)
Associated Project Manager Certificate
Certified Patient Account Representative
Associate Degree in Social Work
Timeline
Revenue Cycle Business Consultant
Consulting Firm (DKT Medical Billing Services LLC)
04.2021 - 03.2024
Associate Project Manager
Loyola Medical Center, Consulting Firm (Med-SR)
08.2018 - 04.2021
Healthcare Revenue Cycle Management
The HCI Group
07.2016 - 08.2018
Medical Coding and Billing Specialist
Northside Hospital
11.2015 - 07.2016
Certificate -
Project Management Institute (PMI)
Certificate - Certified Associate Project Management (Asana)
Emory University
Associate of Arts - Social Work
Atlanta Metropolitan State College
Certificate - Certificate Professional Coders (CPC)
American Academy of Profess Coders
Certificate - Certified Patient Account Representative
Healthcare Financial Management Association
Certified Professional Coder (CPC)
Associated Project Manager Certificate
Certified Patient Account Representative
Associate Degree in Social Work
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