Latrice L. Hawkins
Wichita Falls,TX
Summary
Dedicated professional seeking long-term opportunities in educational support and administrative roles, with several years of experience in health-related environments. Strong computer and office skills are complemented by excellent communication abilities and a positive work ethic. Thrives under pressure while fostering a professional atmosphere that promotes comfort and collaboration among team members. Known for a personable approach and adeptness at resolving challenging situations with solutions that address the needs of all parties.
Overview
13
13
years of professional experience
Work History
Allergy Technician
Texoma ENT & Allergy
05.2022 - Current
- Assists in the accurate diagnosis of allergies by performing skin prick tests and intradermal tests, also performs spirometry on patients with asthma.
- Supports physicians in creating personalized treatment plans for patients with allergies and asthma-related conditions.
- Achieves high standard of infection control practices by adhering to strict guidelines during the preparation, administration, and disposal of allergens used in tests.
- Manages inventory of allergenic extracts used for testing purposes, ensuring adequate supply levels at all times while reducing waste.
- Demonstrates professionalism when interacting with patients to make them feel comfortable during their appointments.
DME Customer Service Representative/Compliance Officer
Wichita Medical Supply Company
10.2021 - 05.2022
- Maintained detailed records of customer interactions and transactions, ensuring accurate documentation and follow-up.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Enhanced regulatory compliance by developing and implementing comprehensive policies and procedures.
- Evaluated new regulations for potential impact on business operations, taking proactive measures to ensure readiness for implementation.
- Reduced the risk of financial penalties by conducting thorough internal audits on a regular basis.
Senior Clinical Allergy Specialist
United Allergy Services
09.2013 - 07.2020
- Trained new Clinical Allergy Specialist on protocols and safety
- Served as liaison between management and clinical staff
- Effectively served as advisory resource by providing patient experience expertise
- Put together targeted treatment protocols and medication regimens to alleviate patient symptoms
- Aided Assistant Account Manager in providing thorough supervision for day-to-day operations of multiple facilities in accordance with set policies and guidelines
Certified Clinical Allergy Specialist
United Allergy Services
11.2012 - 09.2013
- Performed allergy tests on patients and prepared custom allergen immunotherapy medication
- Educated patients to administer immunotherapy injections safely and properly with confidence
- Created strategic goals and implementing methods to maintain productivity
- Maintained inventory of medical supplies and tools to address needs of patients
- Managed Immunotherapy for over 150 Patients per year
Education
Technical Or Occupational Certificate - Certified Clinical Allergy Specialist
University of The Incarnate Word
San Antonio, TX11.2012
Bachelor of Applied Arts and Science - undefined
Midwestern State University
Wichita Falls, TX08.2008
Associate of Applied Science - Radiologic Sciences
Midwestern State University
Wichita Falls, TX05.2006
Skills
- Administration of Intramuscular and Subcutaneous Injections
- Knowledge of clinical terminology
- Proficient in Microsoft Office
- Clinical documentation
- Patient care
- Excellent Organizational Skills
- Compliance monitoring
- Document analysis
- Regulations enforcement
- Data privacy
- Progress monitoring
- Clinical support
Additional Information
References available upon request
Timeline
Allergy Technician
Texoma ENT & Allergy
05.2022 - Current
DME Customer Service Representative/Compliance Officer
Wichita Medical Supply Company
10.2021 - 05.2022
Senior Clinical Allergy Specialist
United Allergy Services
09.2013 - 07.2020
Certified Clinical Allergy Specialist
United Allergy Services
11.2012 - 09.2013
Bachelor of Applied Arts and Science - undefined
Midwestern State University
Associate of Applied Science - Radiologic Sciences
Midwestern State University
Technical Or Occupational Certificate - Certified Clinical Allergy Specialist
University of The Incarnate Word
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