Dynamic professional with a proven track record in small business operations and customer relations, honed as Owner/Preschool Teacher at The Loft Preschool LLC for the past 10 years. Excelled in building lasting relationships and enhancing operational efficiency, showcasing strong financial management and classroom organization skills. Achieved consistent customer satisfaction and student development through innovative curriculum planning and effective communication.
Hi, I’m
LaTricia Hillman
Early Childhood Teacher
Oxford,Ohio
Summary
Overview
20
years of professional experience
Work History
The Loft Preschool LLC
Owner/Preschool Teacher
08.2014 - Current
Job overview
- Managed day-to-day business operations.
- Developed and maintained strong relationships with families, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
- Established positive communication with parents in daily conversation and formal conferences.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Oxford Early Childhood Center
Preschool Teacher
09.2006 - 07.2014
Job overview
- Developed strong relationships with parents and caregivers, providing regular updates on their child's progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
- Established positive communication with parents in daily conversation and formal conferences.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Assisted and supervised [Number] children through entire school day.
- Evaluated student performance regularly through observation, assessment tools, and parent-teacher conferences to ensure academic growth was being achieved consistently across all areas of development.
- Assisted in the assessment of each student''s abilities, tailoring instruction to meet individual needs and learning styles.
Bruno's
Server/Cooker Operator
03.2004 - 12.2006
Job overview
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Bussed and reset tables to keep dining room and work areas clean.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
Wild Berry
Retail Sales Associate
08.2004 - 04.2006
Job overview
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Managed cash register after end of shift to balance and record accurate transactions.
- Answered questions about store policies and addressed customer concerns.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Education
Prescott CollegePrescott, AZ
Master of Arts from Environmental Education Early Childhood Education
05.2025
University Overview
Prescott CollegePrescott, AZ
Bachelor of Arts from Education
08.2024
University Overview
New Valley High School Santa Clara
High School Diploma
06.2021
University Overview
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Project Management
- Business Management and Planning
- Client Service
- Financial Management
- Business Development
- Sales Leadership
- Customer Service
- Classroom Management
- Child Development and Age- Appropriate Assessment
- Classroom Organization
- Curriculum and Lesson Planning
Oxford’s Citizens of the Year 2021
Oxford’s Citizens of the Year 2021
Citizen of the Year is presented to men and women who have contributed materially to making the Oxford Community a better place to live, with those contributions being made in the current year. I received it in 2021 for my organization and hosting Take a Stand Against Racism and Injustice: a peaceful vigil in recognition of George Floyd and others who have been killed by police brutality.
Timeline
Owner/Preschool Teacher
The Loft Preschool LLC
08.2014 - Current
Preschool Teacher
Oxford Early Childhood Center
09.2006 - 07.2014
Retail Sales Associate
Wild Berry
08.2004 - 04.2006
Server/Cooker Operator
Bruno's
03.2004 - 12.2006
Prescott College
Master of Arts from Environmental Education Early Childhood Education
Prescott College
Bachelor of Arts from Education
New Valley High School
High School Diploma
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