Latricia Hinds
Hollywood,FL
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
8
8
years of professional experience
Work History
Dental Assistant
The Dental Care Group
02.2024 - Current
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
Dental Assistant
Coral Springs Dental Center
06.2022 - 02.2024
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Delivery Driver
ASAP
11.2021 - 02.2023
- Delivered packages to customer doorsteps and business offices.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Store Associate
Aldi
05.2019 - 10.2021
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Maintained tidy and organized store to comply with cleanliness standards.
Passenger Service Agent
Alaska Airlines
10.2017 - 03.2019
- Passenger service agent work to make sure that everyone who boards an airplane enjoys a smooth flight.
- This includes checking passengers in, issuing boarding passes, handling baggage, and providing assistance with ticketing and flight information.
- Announced flight status updates and information about gate changes over airport PA system.
- Monitored security and maintained operational protocols.
Customer Service Representative
Teleperformance
04.2016 - 10.2017
- Handle incoming customer inquires through various communication channels (phone, email, chat).
- Provide accurate and timely information to customers regarding their inquires or concerns.
- Resolve customer complaints and escalate complex issues to the appropriate departments.
- Responded to customer requests for products, services, and company information.
Education
E.D.F.A Dental Assistant - Dental Assisting
Concorde Career Institute - Miramar
Miramar, FL10.2019
High School Diploma -
Miramar High School
Miramar, FL06.2015
Skills
- Flexible and adaptable
- Good telephone etiquette
- Guest Services
- Hospitality
- Time Management
- Front Desk
- Guest Relation
- Office Experience
- Microsoft office
- Chairside assisting
- Patient Flow Management
- Dental Assistant (RDA)
Timeline
Dental Assistant
The Dental Care Group
02.2024 - Current
Dental Assistant
Coral Springs Dental Center
06.2022 - 02.2024
Delivery Driver
ASAP
11.2021 - 02.2023
Store Associate
Aldi
05.2019 - 10.2021
Passenger Service Agent
Alaska Airlines
10.2017 - 03.2019
Customer Service Representative
Teleperformance
04.2016 - 10.2017
E.D.F.A Dental Assistant - Dental Assisting
Concorde Career Institute - Miramar
High School Diploma -
Miramar High School
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