Latricia Lerma
Fuquay-Varina,NC
Summary
Proven Medication Technician and Manager with a track record of enhancing resident satisfaction and maintaining high standards of care at The Addison. Expert in medication administration and reconciliation, coupled with a strong ability to train staff and improve service strategies. Demonstrates exceptional pharmacy knowledge and leadership, ensuring compliance and efficiency in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Medication Technician
The Addison
04.2024 - Current
- Monitored medication storage area to maintain medication security and control.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Balanced the needs of multiple residents simultaneously while maintaining accuracy in medication preparation and distribution, contributing to overall resident satisfaction.
- Maintain confidentiality of residents and facility information.
Manager
Ambrose LLC
01.2018 - 03.2023
- Trained new employees on company policies, procedures, and food preparation techniques to ensure consistent product quality.
- Improved customer satisfaction by implementing efficient service strategies and maintaining a clean, organized restaurant environment.
- Resolved customer complaints promptly and professionally, resulting in increased loyalty and repeat business.
- Managed inventory levels for optimal cost control and minimized waste by regularly reviewing stock and making appropriate adjustments.
- Ensured compliance with all health department regulations, maintaining high standards of sanitation throughout establishment.
Education
Associate of Applied Science - Office Administration
Wake Technical Community College
Raleigh, NC05.2022
Skills
- Medication Administration
- Medication Reconciliation
- Healthcare regulations
- Pharmacy Knowledge
- Administration Support
Timeline
Medication Technician
The Addison
04.2024 - Current
Manager
Ambrose LLC
01.2018 - 03.2023
Associate of Applied Science - Office Administration
Wake Technical Community College
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