Latricia Rogers
Valdosta,GA
Summary
Proven leader with a track record of enhancing workflow optimization and quality assurance at South Georgia Pecan Factory. Skilled in team management and production scheduling, I've driven significant improvements in customer satisfaction and safety compliance. My expertise in technical knowledge and mentoring ensures operational excellence and workforce development.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Production Floor Supervisor
South Georgia Pecan Factory
Valdosta, GA
09.2022 - Current
- Evaluated employee grievances promptly and implemented appropriate resolutions to maintain a harmonious work atmosphere.
- Implemented quality control measures to reduce product defects, leading to higher customer satisfaction rates.
- Implemented safety protocols to maintain a safe working environment, resulting in fewer accidents and improved worker satisfaction.
- Managed daily operations on the production floor, ensuring smooth workflow and optimal resource utilization.
- Achieved timely delivery of products to customers by streamlining order processing and shipping procedures.
Assistant Store Manager
Hug In A Mug Coffee Company
Valdosta, GA
08.2019 - 08.2022
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Front Desk Receptionist
Precision Tune Auto Care
Valdosta, GA
03.2016 - 08.2019
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Collected room deposits, fees, and payments.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Education
Booker T Washington Sr High School
Miami, FL06.2008
Skills
- Team Management
- Technical knowledge
- Workflow Optimization
- Production Scheduling
- Quality assurance expertise
- Training and mentoring
- Assembly and production
- Health and safety compliance
- Worker Training
- Equipment Operation
- Quality Control
- Schedule Management
- Scheduling Coordination
- Quality Assurance
Certification
Electric Sitdown Forklift 02/19/2024
Electric Pallet Jack 02/19/2024
Timeline
Production Floor Supervisor
South Georgia Pecan Factory
09.2022 - Current
Assistant Store Manager
Hug In A Mug Coffee Company
08.2019 - 08.2022
Front Desk Receptionist
Precision Tune Auto Care
03.2016 - 08.2019
Booker T Washington Sr High School