Summary
Overview
Work History
Education
Timeline
Work Availability
Skills
Work Preference
Software
AccountManager

Latricia Washington

general manager
CHICAGO HEIGHTS,IL

Summary

Trustworthy Manager's Assistant with background aiding manager by completing daily support tasks. Handled general support duties and special requests with upbeat attitude, speed and flexibility. Proudly saved significant amount of manager's time to boost productivity and smooth operations. Results-driven as a general manager accustomed to overseeing operations with strong attention to detail. History of meeting demanding group objectives through employee training, motivation and performance management. Working knowledge of optimal practices and safety behaviors for Dedicated Manager's Assistant with 7years of experience keeping company running smoothly by taking responsibility for various administrative and managerial tasks. Well-versed in coordinating service operations and monitoring and maintaining inventory.

Overview

12
12
years of professional experience
3
3
years of post-secondary education

Work History

General Manager

indiana hospitality
Mokena, IL
2022.11 - 2023.07
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Handled cash accurately and prepared deposits.
  • Oversaw computer database and physical filing systems.
  • Motivated, trained and disciplined employees to maximize performance.
  • Built customer loyalty by devising promotions and products according to customer needs and budget.
  • Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones, and tailor products to individual markets.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Designed modern employee recognition program which boosted productivity and improved morale.

Childcare Provider/ Daycare Worker

Childcare Division
Chicago , IL
05.2016 - 04.2020
  • Maintained effective schedule balance between rest periods, active play and instruction.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Assisted children with putting on coats and cold-weather gear before going outside.
  • Led children in creative, athletic and educational activities while maintaining safe and orderly group.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Introduced children to educational games and activities to boost learning.
  • Helped children develop motor skills in preparation for preschool and kindergarten.

Home Health Care Provider

DHS - Aging And People With Disabilities
Chicago , IL
02.2011 - 10.2015
  • Assisted disabled clients to support independence and well-being.
  • Followed nutritional plans to prepare optimal meals.
  • Directed and managed referral volume based on staff availability.
  • Provided assistance to clients by handling household cleaning duties, managing schedules and transporting to and from medical appointments.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Acted as resource for field staff, referral sources, physicians, patients and families for clinical issues and concerns.
  • Monitored progress and documented patient health status changes to keep care team updated.

Education

High School Diploma -

S.v Marshallhighschool
Tchula Ms
09.1996 - 05.1999

Timeline

General Manager

indiana hospitality
2022.11 - 2023.07

Childcare Provider/ Daycare Worker

Childcare Division
05.2016 - 04.2020

Home Health Care Provider

DHS - Aging And People With Disabilities
02.2011 - 10.2015

High School Diploma -

S.v Marshallhighschool
09.1996 - 05.1999

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills

  • Verbal and Written Communication
  • Client Account Management
  • Staff Development
  • Food Preparation and Safety
  • Profit and Loss
  • Risk Management
  • Staff Training
  • Team Training
  • Customer Experience
  • Staff Motivation
  • Salary Structure
  • Event Management
  • Staff Retention Programs
  • Administrative Skills
  • Inventory Control

Work Preference

Work Type

Full TimeInternshipContract Work

Work Location

On-SiteRemote

Important To Me

Career advancementPaid sick leaveHealthcare benefitsFlexible work hoursPaid time off401k matchCompany CulturePersonal development programsWork from home option

Software

Word excel, outlook,powerpoint,onenote,access,googleslide,open office impresses access,teradata,forms

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