Latricia A. Malone
Longview,TX
Summary
Registered Nurse with over 23 years of clinical Emergency Room experience. Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid, in-depth knowledge of operational and budget management techniques.
Overview
24
24
years of professional experience
Work History
Pre-Op Nurse
Longview Regional Medical Center
Longview, TX
07.2023 - Current
- Provided pre-operative care to patients by conducting patient assessments, obtaining vital signs and medical histories.
- Maintained accurate records of patient information and data related to pre-operative activities.
- Coordinated with other healthcare professionals involved in the pre-operative process to ensure proper communication between teams.
- Obtained consent forms from patients prior to their procedure so that they are aware of potential risks associated with surgery.
- Collaborated with members of the interdisciplinary team such as nurses, technicians and anesthesiologists throughout the perioperative period.
- Accessed patient medical history, current medications and pre-procedure instructions to confirm adherence and respond to questions.
- Analyzed patient chart data and identification to verify accurate information.
General Manager of Operations
Excel Emergency Room
Longview / Nacogdoches / Odessa, TX
11.2022 - 05.2023
- Work closely with practice managers to assist in the day-to-day operations as needed. Function as an accountable leader to facilitate an organizational culture that reflects a commitment to excellence in operations, customer service, quality, compliance, safety and financial performance
- Assist the Chief Operating Officer in developing and implementing an organizational strategy
- Develop facility specific goals related to patient volume, quality metrics, expense management, and drive initiatives to attain each goal
- Routinely review vendor agreements and ensure the scope of services are adequate and the terms are being met
- Perform market research to stay current on trends involving competitors, local economy, local demographic changes and any relevant legislation
- Lead the facilities in efforts to live survey ready, provide any necessary policy updates to the Facility Administrators for education and implementation. Perform mock surveys to check for ongoing compliance
- Provide oversight of the QAPI program for all Excel ER facilities
Facility Administrator
Excel Emergency Room
Longview, TX
06.2016 - 11.2022
- Implemented and directed clinical services and operations to deliver competent, quality care
- Developed and maintained staffing schedule in accordance with contract terms, budget mandates and accreditation standards for staff coverage
- Administered executive supervision, exercising independent judgment to select proper course of action in policies and procedures
- Maintained communication and transparency with governing boards, department heads and medical staff
- Enforced and ensured the implementation of emergency center policies and procedures and compliance with all applicable state federal and local laws, requirements of all federal and state regulatory agencies and requirement of accreditation agencies as applicable to clinical
- Complete oversight of ordering supplies needed to deliver quality care. Initiated contact with vendors when there were needed equipment or building repairs
Charge Nurse, Emergency Department
Good Shepherd Medical Center-Northpark
Longview, TX
09.2014 - 06.2016
- Charge Nurse role for a 22 bed Emergency Room and Level III Trauma Center
- Closely monitor acute conditions
- Delegate staff nurse duties
- Strong leader for nursing personnel assigned to the unit/shift
Registered Nurse, Emergency Department
Good Shepherd Medical Center
Longview, TX
04.2000 - 09.2014
- Emergency Nurse for a 40 bed Emergency Room and Level II Trauma Center
- Relief Charge Nurse
Education
Associate of Applied Science - Nursing
Kilgore College
Kilgore, TX2002
Skills
- Multidisciplinary Collaboration
- Mergers and Acquisitions Knowledge
- Decision Making
- Inventory Management
- Process Improvement Strategies
- Staff Training and Development
- Budget Development and Management
- Policies and Procedures Implementation
- Contract Review and Recommendations
- Problem-Solving
- Financial and Cash Flow Analyses
- Maintaining Compliance
- Cost Reduction and Containment
- Team Leadership
- Performance Assessment
Timeline
Pre-Op Nurse
Longview Regional Medical Center
07.2023 - Current
General Manager of Operations
Excel Emergency Room
11.2022 - 05.2023
Facility Administrator
Excel Emergency Room
06.2016 - 11.2022
Charge Nurse, Emergency Department
Good Shepherd Medical Center-Northpark
09.2014 - 06.2016
Registered Nurse, Emergency Department
Good Shepherd Medical Center
04.2000 - 09.2014
Associate of Applied Science - Nursing
Kilgore College