Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Latrina Harden

Central Falls,RI

Summary

Experienced detail oriented Security Officer in personal, equipment and property areas.

Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Team Leader

Caspar
12.2020 - Current
  • Respond appropriately to any emergency situation. Contact on-call staff when necessary.
  • Oversee and monitor the proper distribution and intake of all client medication.
  • Provide care for program participants and maintain order by monitoring client activities, providing crisis intervention and resolving conflicts, as needed.
  • Maintain all safety and security policies and procedures, including bed checks, building security, and fire safety.
  • Maintain daily logs.
  • Monitor and maintain inventory of all program supplies, and assist staff responsible for purchasing of all supplies, as needed.
  • Food preparation, planning, management, and service on a daily basis, as needed.
  • Attend staff meetings as scheduled.
  • Other duties as assigned.

Security Officer (Full-time)

Encore Casino
07.2019 - 09.2019
  • Interacts with guests and team members in a positive, professional manner.
  • Accepts identification from all persons who appear to be under the age of twenty-one, to ensure compliance with state and federal gaming regulation
  • Maintain confidentiality of guest information and pertinent hotel and gaming data.
  • Works with safety as a priority, and follows department and company safety standards.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Reported suspicious activities and persons to law enforcement.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Investigated suspicious activities and persons to maintain security of premises.

Security Screener Supervisor

DGS Delta
10.2018 - 07.2019
  • Wrote clear & concise reports
  • Inspected Identification and vehicle decals
  • Trained new employees
  • Preformed security related assignments as needed
  • Checked over 10-20 passenger trucks per day to verify Security Tags.
  • Checked equipment during each shift to assess functionality.
  • Complied with all federal, state, and local regulations as well as company rules.

Security Supervisor

Allied Universal
05.2015 - 10.2018
  • Monitor Fire Alarm panel
  • Assist all visitors with customer service requests
  • Monitor multiple CCTV screens and locations
  • Physical surveillance of specific areas
  • Answer phones and greet guests/employees in a professional, welcoming manner
  • Communicated staffing needs to shift account manager or operations manager
  • Assured that officers receive appropriate training, developing them in both technical and professional skills
  • Assisted management in performance management, (coaching, counseling, discipline, performance evaluations, recognition, etc.)
  • Assured that employees grievances are heard and directed to appropriate person(s)/personnel
  • Enforce company policies and procedures
  • Assists in the communication company announcements and job openings
  • Processed various payment options
  • Screened vendors and contractors before granting access to restricted areas
  • Coordinated with security personnel or other departments to establish safety of visitors and staff.

Education

High School Diploma -

English High School
Boston, MA
05-2004

Skills

  • Organizational Skills
  • Performance Management
  • Crisis Intervention
  • Conflict Management
  • Complaint resolution
  • Goal setting
  • People management
  • Client service

Certification

  • First Aid Certification
  • CPR Certification

Additional Information

Experienced detail oriented Security Officer in personal, equipment and property areas.

Timeline

Team Leader

Caspar
12.2020 - Current

Security Officer (Full-time)

Encore Casino
07.2019 - 09.2019

Security Screener Supervisor

DGS Delta
10.2018 - 07.2019

Security Supervisor

Allied Universal
05.2015 - 10.2018

High School Diploma -

English High School

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Latrina Harden