Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Latrina Moore

Garland,TX

Summary

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Dietary Aide

San Remo
Richardson, TX
09.2021 - 03.2024
  • Engaged with residents to provide positive and enriching experiences.
  • Provided nutritional advice to residents and patients regarding their diet plans.
  • Informed supervisor about any changes in patient's dietary needs or preferences.

Dietary Aide

Willow Bend Nursing Home
Mesquite, TX
01.2018 - 09.2021
  • Prepare a variety of desserts, sandwiches, drinks, and full meals to meet dining room and hall service requirements.
  • Assist in addressing the dietary needs and preferences of residents to ensure their satisfaction.

Claims Processor

Worley Catastrophe Services
Addison, TX
02.2017 - 01.2018
  • Evaluated and documented customer reports of property and vehicular damage or loss for major insurance providers, ensuring accurate and timely data collection.
  • Verified claim data correctness in preparation for processing.
  • Maintained accurate records of all processed claims in accordance with departmental requirements.
  • Assisted claimants, providers and clients with problems or questions regarding claims.

Inside Sales Representative

Time Warner Cable
Farmers Branch, TX
01.2014 - 11.2016
  • Addressed customer inquiries, managed relations, and resolved complaints, ensuring high levels of satisfaction and loyalty.
  • Identified customer needs by asking questions and advising on best solutions.
  • Maintained detailed records of customer interactions, orders and account status updates.
  • Maintained and updated customer database with contact details and sales interaction history.

Receptionist

The Colgin Companies
Dallas, TX
12.2008 - 10.2016
  • Addressed customer inquiries and resolved issues through email, phone, and mail, enhancing client satisfaction and retention.
  • Handled customer complaints with professionalism, providing timely solutions to maintain positive customer relationships.
  • Conducted initial screening of incoming calls to determine urgency and directed them accordingly.
  • Sorted incoming mail and directed to correct personnel each day.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Protected clients' rights by maintaining confidentiality of personal and financial information.

Education

High School Diploma - Office Management/ Administrative

Richardson Adult Education And Literacy
Richardson, TX
05.2025

High School or Equivalent -

I.J. Cooper Private School
Dallas, TX

Skills

  • Excel
  • Microsoft Office
  • Data entry
  • Word documents
  • PowerPoint
  • Patient communication
  • Nutrition knowledge

Certification

  • Leasing Certification
  • Food Handler Certification

Timeline

Dietary Aide

San Remo
09.2021 - 03.2024

Dietary Aide

Willow Bend Nursing Home
01.2018 - 09.2021

Claims Processor

Worley Catastrophe Services
02.2017 - 01.2018

Inside Sales Representative

Time Warner Cable
01.2014 - 11.2016

Receptionist

The Colgin Companies
12.2008 - 10.2016

High School Diploma - Office Management/ Administrative

Richardson Adult Education And Literacy

High School or Equivalent -

I.J. Cooper Private School

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Latrina Moore