Latrisha Alexander

Dedicated and reliable stocker with a strong ability to handle heavy loads, exceeding 40 pounds, while accurately interpreting stocking instructions and efficiently shelving products. With 2 years of retail experience, consistently bringing a friendly attitude and punctuality to every shift. Safety-minded picker thriving in busy warehouse environments, unafraid of hard work, extreme temperatures, or physically demanding tasks. Excellent quality control and order review skills ensuring precision in all tasks. Experienced temporary mailroom clerk at Harris Central Appraisal District providing valuable expertise in mail postmarking, organizing various types of mail, performing computer-based quality control, and document scanning. Over 10 years of experience in the fast food industry as a team leader responsible for opening/closing the restaurant, managing cash/inventory, overseeing employee productivity, maintaining cleanliness standards, and delivering exceptional customer service. Building relationships with regular customers, especially elderly patrons seeking their morning coffee, has been a rewarding aspect of the role. Remote work experience with a solar panel company conducting soft calls via Skype to educate potential clients about the benefits of solar panels and the cost savings they could achieve. Successfully setting up appointments and addressing any order-related issues or concerns to ensure customer satisfaction.

• Call center customer service — Proficient February2023 Demonstrating customer service skills in a call center setting Full results: Proficient
• Customer focus & orientation — Proficient February2023 Responding to customer situations with sensitivity Full results: Proficient
• Attention to detail — Completed February2023 Identifying differences in materials, following instructions, and detecting details among distracting information Full results: Completed
• Customer service — Proficient February2023 Identifying and resolving common customer issues Full results: Proficient
• Sales skills — Proficient February2023 Influencing and negotiating with customers Full results: Proficient
• Workplace safety — Proficient February2023 Using safe practices at work Full results: Proficient
• Administrative assistant/receptionist — Completed March2023 Using basic scheduling and organizational skills in an office setting Full results: Completed
• Basic computer skills — Completed February2023 Performing basic computer operations and troubleshooting common problems Full results: Completed
• Work style: Conscientiousness — Proficient March2023 Tendency to be well-organized, rule-abiding, and hard-working Full results: Proficient
• Retail customer service — Completed February2023 Responding to customer situations in a retail setting Full results: Completed
• Work style: Reliability — Proficient February2023 Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
• Warehouse safety — Proficient February2023 Using safe practices in a warehouse setting Full results: Proficient
• Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.