Summary
Overview
Work History
Education
Skills
Timeline
Generic

Latrisha R. Lewis-Davis

Oklahoma City,OK

Summary

Dedicated Medical Assistant skilled in technical, clerical and patient support. Strong ability to communicate clearly and effectively to patients and staff. Compassionate healthcare professional with background in medical assistance, known for high productivity and efficient task completion. Possess specialized skills in patient care, medical record keeping, and clinical procedures. Excel in communication, empathy, and teamwork, ensuring optimal patient experiences and seamless support to healthcare teams.

Overview

19
19
years of professional experience

Work History

Patient Care Technician

Complete OK Home Health and Hospice
Oklahoma City, OK
05.2024 - Current
  • Performed minor housekeeping tasks to keep patient areas clean and sanitized.
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Reminded patients to take prescribed medications or nutritional supplements.

Homemaker

self
Oklahoma City, OK
11.2018 - 10.2023
  • Housework
  • Laundry
  • Cooking
  • Mopping
  • Paying the bills

Medical Assistant

Integris Health
01.2018 - 11.2018
  • Submitted prescriptions to pharmacy via phone, fax or web
  • Taught patients about medications, procedures and care plan instructions
  • Completed clinical procedures and gathered patient data for interpretation by physician
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes
  • Collected and documented patient medical information such as blood pressure and weight
  • Directed patients to examining rooms and coordinated transportation assistance as necessary
  • Maintained detailed records of test results by entering data and patient information into computer
  • Performed clerical duties, such as word processing, data entry, answering phones and filing
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed

Medical Assistant

AllianceHealth Medical Group
12.2016 - 01.2018
  • Did referrals and prior authorizations
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus
  • Explained procedures to patients to reduce anxieties and increase patient cooperation
  • Collected and documented patient medical information such as blood pressure and weight
  • Maintained detailed records of test results by entering data and patient information into computer
  • Completed clinical procedures and gathered patient data for interpretation by physician
  • Sanitized, restocked and organized exam rooms and medical equipment
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations

Medical Assistant

Dr. Wynter Kipgen, Endocrinology
01.2016 - 06.2016
  • Roomed patients, took vitals, did in office A1c's, gave injections, and downloaded meters
  • Did referrals and prior authorizations
  • Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly
  • Taught patients about medications, procedures and care plan instructions
  • Explained procedures to patients to reduce anxieties and increase patient cooperation
  • Obtained client medical history, including medication information, symptoms and allergies
  • Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy
  • Obtained accurate medical histories from patients, highlighting critical information
  • Maintained detailed records of test results by entering data and patient information into computer
  • Tested and recorded blood glucose levels

Medical Assistant/Clinic Coordinator

Deaconess Family Physicians-Rosecreek
Edmond, OK
05.2014 - 01.2016
  • Input vitals, test results into Allscripts, perform in office A1c tests, glucose testing, and urine test
  • Call backs to patients on lab results and made referrals
  • Checked in patients, set up appointments by phone using Athena
  • End of day money processing, clean and sanitize equipment
  • Kronos time keeping, coding invoices, completing supply orders, assist clinic manager with daily oversight of the clinic such as handling patient complaints and grievances, provider schedules, staffing issues
  • Obtained client medical history, including medication information, symptoms and allergies
  • Explained procedures to patients to reduce anxieties and increase patient cooperation
  • Maintained detailed records of test results by entering data and patient information into computer
  • Performed clerical duties, such as word processing, data entry, answering phones and filing
  • Collected and documented patient medical information such as blood pressure and weight
  • Oriented and trained new staff on proper procedures and policies
  • Gathered forms, copied insurance cards and identification to collect patient information for billing and insurance filing
  • Ordered and prepared reagents and supplies
  • Sanitized, restocked and organized exam rooms and medical equipment

Flex Benefit Specialist/Receptionist

Mutual Assurance Administrators/Healthsmart
Oklahoma City, OK
05.2012 - 05.2014
  • Process claims, enrollments, answer member calls, data entry, greet guests, process reimbursements, enforce HIPAA laws and privacy
  • Assisted internal staff with clerical and administrative needs to maximize efficiency
  • Directed incoming calls to internal personnel and departments, routing to best-qualified entity to respond to callers' needs
  • Sorted, received and distributed mail correspondence between departments and personnel
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance

Printer Operator

SSI Technologies
Edmond, OK
12.2009 - 02.2011
  • Coordinate information from the computer to sheets, measure with an overlay to make sure all measurements are met
  • Examined job orders to determine quantity, stock specifications, colors and special printing instructions
  • Produced high quality finished printed materials including brochures, flyers, four-color artwork and mailers
  • Adjusted press during production runs to maintain specific registration and color densities
  • Analyzed daily density readings from each printer to detect potential quality issues
  • Inspected inbound and outbound products for compliance with established industry standards, company policies and procedures

Administrative Coordinator/Human Resources Assistant

Foundation Medical Staffing
Oklahoma City, OK
06.2006 - 03.2009
  • Human resources and payroll specialist, facilitated interviews for prospective clients and employees, accountant, managed the office budget and yearly projections
  • Served as primary point of contact for and liaison between management, sales team, personnel, clients, and vendors
  • Maintained excellent written and oral communication skills, problem resolution, and a high level of confidentiality
  • Established positive working relationships with colleagues, manager and customers through regular communication and effective anticipation of needs
  • Collaborated in timely processing of billing and accounts receivables

Customer Service Rep

Olsten Staffing/Midland Mortgage Co
Oklahoma City, OK
08.2005 - 03.2006
  • Assist customers with questions on mortgages, balances, any inquiries by customers on their accounts
  • Sent and received confidential correspondence
  • Answered constant flow of customer calls with up to several calls in queue per minute
  • Answered customer telephone calls promptly to avoid on-hold wait times
  • Responded to customer requests for products, services and company information
  • Provided primary customer support to internal and external customers in fast-paced environment

Education

Associates - Occupational Studies

Heritage College
Oklahoma City, OK
01.2013

Skills

  • Limited Scope X-Ray
  • ICD-9/ICD10/CPT Coding
  • Suture/Staple Removal
  • Medical Claims
  • Dressing Changing
  • Minor Surgical Setup
  • Staffing
  • Filing
  • Phone
  • Front Office
  • Vaccines
  • Human resources
  • Kronos
  • EPIC

Timeline

Patient Care Technician

Complete OK Home Health and Hospice
05.2024 - Current

Homemaker

self
11.2018 - 10.2023

Medical Assistant

Integris Health
01.2018 - 11.2018

Medical Assistant

AllianceHealth Medical Group
12.2016 - 01.2018

Medical Assistant

Dr. Wynter Kipgen, Endocrinology
01.2016 - 06.2016

Medical Assistant/Clinic Coordinator

Deaconess Family Physicians-Rosecreek
05.2014 - 01.2016

Flex Benefit Specialist/Receptionist

Mutual Assurance Administrators/Healthsmart
05.2012 - 05.2014

Printer Operator

SSI Technologies
12.2009 - 02.2011

Administrative Coordinator/Human Resources Assistant

Foundation Medical Staffing
06.2006 - 03.2009

Customer Service Rep

Olsten Staffing/Midland Mortgage Co
08.2005 - 03.2006

Associates - Occupational Studies

Heritage College

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Latrisha R. Lewis-Davis