Latriviel Duncan
Savannah,GA
Summary
Versatile and dynamic professional with a proven track record at City of Savannah, excelling in staff supervision and program development. Leveraged a creative mindset and strong team management skills to enhance community engagement and enrich lives. Achieved significant improvements in customer satisfaction and operational efficiency, demonstrating adaptability and a commitment to excellence.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Activity Coordinator
City Of Savannah
01.2018 - Current
- Developed and implemented themes and activities for seniors between ages of 55 and up.
- Maintained and ordered supplies for activities.
- Coordinated, planned, developed and implemented activities designed to enrich lives of seniors.
- Sought and obtained community opportunities for cultural and recreational participation and safely transported residents to and from locations.
- Encouraged, supported and assisted seniors with activities and documented activity attendance and degree of involvement.
- Prepared rooms, equipment and supplies and maintained clean activity area to foster welcoming environment and maximize participation.
- Assigned work to staff, set schedules, and motivated strong performance in key areas.
- Inspected equipment and facilities for signs of wear or damage impacting safety.
Center Supervisor
City Of Savannah
06.2011 - 01.2018
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Cashier
Target
11.2016 - 01.2017
- Welcomed customers and helped determine their needs.
- Addressed customer needs and made product recommendations to increase sales.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Co-Teacher
Economic Opportunity Authority-Head Start
10.2009 - 05.2013
- Completed student progress reports to notify parents of strengths and areas of improvement.
- Created and developed lesson plans to meet students' academic needs.
- Adapted teaching methods and materials to meet students' varying needs.
- Improved students' analytical skills by introducing state-of-the-art computer program technologies.
- Designed detailed learning plans for struggling students based on test, homework and assignment records.
- Scheduled conferences with parents to discuss students' progress and classroom behavior.
- Communicated frequently with parents to provide feedback and discuss instructional strategies.
- Helped students explore concepts with engaging, learning-focused activities.
- Developed and implemented classroom routines to address varying student needs.
- Fostered student curiosity and interest through creative hands-on activities.
- Increased educational expertise and knowledge by participating in instructor-oriented workshops.
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
Driver
Mid Georgia Courier
05.2009 - 10.2009
- Delivered goods and products to customer on time and in excellent condition.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Followed all relevant traffic laws and safety regulations.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Obtained signatures from customers upon delivery of goods.
- Minimized liability by consistently following road rules when driving.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
Center Supervisor
City of Savannah
10.2005 - 10.2008
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Recreation Leader
City Of Savannah
10.2000 - 10.2005
- Scheduled events in recreation facilities and monitored facility conditions.
- Supervised groups of up to 25 children under age 18 from arrival through departure at end of day.
- Provided technical assistance to site leader to help coordinate diverse projects.
- Researched, planned, and organized mentally stimulating activities for individuals between ages of 6 and 21.
- Developed positive and productive relationships with kids, parents and staff.
- Maintained inventory of supplies and equipment with established sign-out procedures.
- Planned, promoted and executed more than 6 events each year.
Education
Technical Certificate of Credit - Child Development
Savannah Technical College
Savannah, GA12.2004
High School Diploma -
Alfred Ely Beach High
Savannah, GA06.1991
Skills
- Childcare experience
- Team Management
- Activity planning experience
- Creative Mindset
- Marketing strategy
- Program Development
- Team Collaboration
- Written Communication
- Adaptability and Flexibility
- Staff Supervision
- Staff Training
- Customer Service
Certification
CPR Certification
Serv Safe Certification
Timeline
Activity Coordinator
City Of Savannah
01.2018 - Current
Cashier
Target
11.2016 - 01.2017
Center Supervisor
City Of Savannah
06.2011 - 01.2018
Co-Teacher
Economic Opportunity Authority-Head Start
10.2009 - 05.2013
Driver
Mid Georgia Courier
05.2009 - 10.2009
Center Supervisor
City of Savannah
10.2005 - 10.2008
Recreation Leader
City Of Savannah
10.2000 - 10.2005
CPR Certification
Serv Safe Certification
Technical Certificate of Credit - Child Development
Savannah Technical College
High School Diploma -
Alfred Ely Beach High
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