Summary
Overview
Work History
Education
Skills
Timeline
Generic

La Tundra Smith

Terrebonne

Summary

Dynamic administrative professional with extensive experience at Terrell State Hospital, excelling in customer satisfaction and efficient schedule management. Proven ability to enhance office operations through meticulous attention to detail and strong multitasking skills. Proficient in Microsoft Office, ensuring accurate documentation and effective communication across teams.

Overview

25
25
years of professional experience

Work History

Clerk II

Terrell State Hospital
12.2021 - Current
  • Assisted in processing incoming documents and maintaining organized filing systems.
  • Supported daily office operations by handling routine clerical tasks efficiently.
  • Coordinated schedules and managed calendars
  • Utilized office software to prepare reports and presentations as needed.
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
  • Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.

Unit Clerk

Terrell State Hospital
08.2019 - Current

Compile and record medical charts, reports.

Transmit correspondence or medical records by mail, e-mail, or fax.

Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.

Operate office equipment, such as printers and fax and use word processing, excel spreadsheet, and other software applications to prepare reports

Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.

Managed patient records and documentation, ensuring accuracy and compliance with healthcare regulations.

Coordinated communication between medical staff and patients to enhance service delivery and satisfaction.

Handled incoming calls professionally, providing relevant information or transferring inquiries as needed to maintain efficient communication channels within the unit.

Principal Administrative Assistant/School Bus Driver

Terrell ISD
10.2009 - 07.2018

Transport students to and from school

Operate office equipment such as fax machines, copiers, and phone systems.

Greet visitors or callers handling their inquiries or directing to the appropriate person.

Assisted in budget preparation and expense tracking, supporting financial accuracy for departmental projects.

Enter time and attendance for staff

Enter attendance for students (PEIMS)

Submitted grades and credit for course completion

Set up and maintain paper and electronic filing systems for records, correspondence, and other material.

Open, read, route, and distribute incoming mail or other materials and answer routine letters.

Maintain scheduling and event calendars

Order and dispense supplies.

Record professional development hours and credits for teachers during summer

Merchandise Coordinator Supervisor

Wal-Mart Distribution Center
06.2000 - 08.2009
  • Coordinated inventory management processes to optimize stock levels and reduce overages.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Talked with vendors and suppliers about product orders and issues.
  • Supervised departmental employees.
  • Collaborated with cross-functional teams to align promotional strategies with seasonal trends.
  • Streamlined communication between vendors and internal departments to improve order accuracy and efficiency.
  • Maintained documentation of pulled and disposed product deemed unfit per FDA. Yearly evaluation of staff. Responsible for time and attendance. 􀂇 Arrange for processing or resale of purchased products. 􀂇 Arrange for transportation or storage of purchased products. 􀂇 Review orders to determine product types and quantities required to meet demand. 􀂇 Maintain records of business transactions and product inventories, reporting data to companies or government agencies as necessary.

Education

Terrell High School
Terrell, TX

Skills

  • Telephone etiquette
  • Customer satisfaction
  • Administrative support
  • Administrative tasks
  • Prioritization
  • Schedule and calendar management
  • Spreadsheet development
  • Multitasking Abilities
  • Attention to detail
  • Customer communication
  • Microsoft office

Timeline

Clerk II

Terrell State Hospital
12.2021 - Current

Unit Clerk

Terrell State Hospital
08.2019 - Current

Principal Administrative Assistant/School Bus Driver

Terrell ISD
10.2009 - 07.2018

Merchandise Coordinator Supervisor

Wal-Mart Distribution Center
06.2000 - 08.2009

Terrell High School