Latwan Carpenter

Results-oriented and community-focused leader with proven track record in program management and community outreach with focus on making positive impact on individuals and communities by delivering high-quality social services. Strong leadership abilities demonstrated through successful team management and collaboration with stakeholders. Equipped with extensive knowledge of local, state, and federal laws, regulations, and policies governing social services programs. Skilled in implementing effective strategies to address social issues and provide comprehensive support to diverse populations. Proficient in social work principles, techniques, and practices, focusing on casework to ensure optimal client outcomes. Expertise in budget management, grants, and contract administration while staying updated with current trends and developments in human services administration. Continuously seeks improvement, adapting to change, and implementing innovative methodologies. Skilled in analyzing complex situations, exercising judgment, and making informed decisions. Knowledgeable Case Manager experienced in coordinating care for substance depended individuals. Proactive and resourceful with strong knowledge of community resources. Strong communicator with passion for helping others. Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life. Knowledgeable Case Manager experienced in coordinating care for substance and mentally ill individuals. Proactive and resourceful with strong knowledge of community resources. Strong communicator with passion for helping others. Knowledgeable Case Manager experienced in coordinating care for substance depended and mentally ill individuals. Proactive and resourceful with strong knowledge of community resources. Strong communicator with passion for helping others. Compassionate Case Manager experienced in community services board, private practice and in urban community environments. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities. Compassionate Case Manager experienced in motivational interviewing, in a community service board and private practice environments. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities. Dedicated candidate eager to leverage knowledge in social services and program development. Skilled in running social services initiatives and developing policies and procedures. Collaborative and committed to addressing social issues to improve quality of life in marginalized communities.With proven track record of success managing and leading social services programs. Skilled in grant writing, budgeting and program evaluation. Strong collaborator and committed to leading and inspiring teams to achieve shared goals. With a proven track record of success managing and leading social services programs. Skilled in grant writing, budgeting and program evaluation. Strong collaborator and committed to leading and inspiring teams to achieve shared goals. Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure management level position. Ready to help team achieve company goals.

• Portsmouth Behavioral Healthcare Service, Portsmouth, VA, Substance Use Case Manager, 04/2018, Present, Manage caseload, conduct thorough assessments, develop personalized treatment plans, and monitor progress for optimal outcomes. Utilize expertise in social work principles, casework practices, and benefit programs to provide holistic support. Offer counseling, emotional support, and appropriate referrals, fostering safe and trusting environment. Maintain meticulous records, prepare accurate reports, and ensure strict client confidentiality. Facilitate effective collaboration with professionals and organizations, ensuring seamless referrals and access to resources.Displayed comprehensive knowledge of social services laws, regulations, and program policies, ensuring adherence and delivering high-quality care.Secured Doctoral Degree in Human Services Management, leveraging expertise for optimal client outcomes.Empowered clients through empathy, compassion, and patience, encouraging active engagement in recovery.Attained exceptional performance, positively impacting individuals seeking substance abuse assistance.Steered integrated social efforts to generate over $300K in revenue in past five years.Secured and maintained remarkable 90% relapse prevention rate.Achieved consistent 90% attendance in consumer continued monthly treatment goals.
• Caliper, Chesapeake, VA, Substance Misuse Case Manager (Contractor) Part-Time, 11/2016, 06/2018, Conducted comprehensive outreach activities and conducted mental health assessments, ensuring eligibility determination and development of tailored service plans. Prepared accurate reports and clinical case notes, facilitating reimbursement and maintaining thorough documentation of services rendered.Coordinated and delivered flexible supportive services, resulting in successful acquisition and retention of community housing for program participants.Implemented full-time cognitive-behavioral approach, incorporating motivational interviewing techniques and leveraging pharmacology knowledge to drive positive outcomes.Utilized diverse skill sets encompassing cognitive behavioral approaches, motivational interviewing, and pharmacology expertise to effectively support program participants in achieving their goals.
• Southeast Training Center, Chesapeake, VA, QMH-P (Adult) and Housing Shift Supervisor, 05/2015, 11/2016, Conducted thorough screenings of medical records, performed interviews and assessments, and established treatment goals to provide comprehensive care. Utilized clinical social work and psychological methods to diagnose, prevent, and treat psychological dysfunction, impairments, and disabilities. Coordinated community resources and services to enhance client support and maximize treatment outcomes.Achieved $170K in revenue by successfully generating group and housing recruitment opportunities.Led and inspired team of 28 staff members, optimizing operational efficiency and ensuring high-performance standards.Provided tailored training and support to clients with intellectual, emotional, or mental health disabilities, promoting development of appropriate behavioral and functional skills for their overall health and safety.
• City of Portsmouth, Portsmouth, VA, Parks and Recreation Therapeutic Counselor, 06/2013, 05/2015, Provided comprehensive individual and group counseling, empowering clients with effective coping skills, boosting self-esteem, and improving social interactions. Established fruitful collaborations with healthcare professionals, schools, and community organizations, expanding program offerings and accessing additional resources to enhance services.Managed team of 10 professionals, overseeing delivery of art therapy to children with special needs, including those with ADHD, Autism Spectrum Disorder, and Adverse Childhood Trauma.Customized and developed therapeutic recreational programs and activities to meet unique needs and abilities of individuals, fostering personal growth and overall well-being.Implemented highly successful behavioral management techniques, ensuring safe environment and promoting positive interactions among clients.Led engaging workshops and training sessions for individuals, families, and community, raising awareness and highlighting numerous benefits of therapeutic recreation.
• Circle of Friends, Suffolk, VA, Mental Health Support Specialist

• Led implementation of staff development programs, succession planning, and performance management, resulting in enhanced team capabilities and professional growth.
• Played key role in advising and contributing to development of departmental direction, priorities, goals, and objectives aligned with City and state human service needs.
• Secured grants and managed contracts through comprehensive research, writing, and compliance management, ensuring successful funding and adherence to requirements.
• Maintained strict compliance with laws, regulations, and internal policies through management systems and documentation.
• Fostered stakeholder collaboration by establishing strong relationships with federal, state, and local agencies, community organizations, and professional boards.
• Offered impactful training and technical assistance to community organizations, fostering collaboration and resource development.
• Upheld high standards of accuracy, quality, and efficiency, ensuring exceptional performance and effective quality control.
• Created positive work environment, leading by example and promoting cooperation and professional growth among team members, fostering strong leadership and teamwork.